What are the responsibilities and job description for the General Manager: New Orleans position at Southern Coffee Company LLC?
Revelator is seeking a General Manager to join our community. We deliver welcoming service each day by connecting with our guests and patrons and crafting quality beverages. We’re looking for thoughtful, passionate people to grow with Revelator and to practice genuine hospitality as we grow our presence and engagement within our shared communities.
General Manager Role
Barista
- 4 Barista shifts per week
- Greet and engage with all guests
- Prepare and serve world class coffee, specialty espresso drinks, and other fun beverages
- Point of Sale / till management
- Maintain clean and tidy space
- Complete daily cleaning and organization tasks
- Stock product and assist in inventory counts
Management
- 1 in store office shift per week (option to work from home sometimes, but most tasks require in store presence)
- Sets precedence for excellent hospitality
- Ensures quality standards are upheld
- Manage tills, petty cash, deposits, sales reconciliation, and tips
- Ensure store is kept clean, sanitary, organized, and up to code
- Ensure practices, look, and vibe of the store is aligned with brand principles and aesthetic
- Manage inventory weekly, ensure store is kept stocked to par level, order product
- Manage local vendor relations
- Ensure preventative maintenance is followed on schedule for all equipment and wares
Requirements
- Leads by example, warm, friendly, engaging personality
- Passion for hospitality, community, quality
- Ability to manage staff on individual and group level
- Commitment to guiding a healthy, equitable, and safe group dynamic
- Commitment to the wellbeing of staff and guests
- Follow policies and procedures as stated in Revelator Handbook
- Complete Revelator coffee and tea training
- Food Safety Certified required for Alabama / a plus for Georgia (Revelator covers fee)
- Manage Clover (POS system)
- Participate in weekly retail management team (zoom) meetings
- Schedule and facilitate quarterly staff meetings
- Create and manage store shift schedule
- Offer constructive positively oriented feedback to staff members
- Prior barista experience
Perks and Benefits
- Healthcare options
- Continual education opportunities, expand knowledge of coffee and tea
- 2 bags of roasted coffee per month
- Free prepared beverages
- Coffee wares and equipment at cost
- Designate a friend, family member, significant other to receive 1 complementary prepared beverage per day
We are committed to upholding a safe, welcoming, supportive, and desirable workplace for all people. Discrimination and hate is not tolerated in our spaces.