Commercial Loan Officer

PRIMARY PURPOSE OF JOB

Manage commercial credit relationships in addition to some consumer mortgage and auto loans. Create and maintain close relationships with all parties involved in loan transactions while facilitating sales through the structuring of creative and appealing loan products.

EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS

• Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank Patch illustrates these ideals.
• Ensures the confidentiality of customer non-public personal information and secures information systems to comply with bank regulations.

ESSENTIAL FUNCTIONS AND PERFORMANCE AREAS

• Manage commercial and consumer lending relationships;
• Serve as a market/branch leader in loan production;
• Direct and implement business development activities for both new and assigned loan relationships;
• Analyze loan request primarily related to the assigned lending portfolio;
• May be relied on a source of information for lesser qualified consumer lenders;
• Oversee and, as required, manage the collection and legal actions for various loan relationships in concert with the Special Assets Administrator, Chief Lending Officer, Regional President, Market President, and Community Bank President;
• Participate in various bank loan committees as designated;
• Active in Community events of branches which may include assisting in planning and execution;
• Make recommendations to management regarding product improvement or changes;
• Mentor branch staff promoting an atmosphere of coaching and learning; and,
• Refer depository and other business lines from customer base to the Branch Retail Manager.

The following specifications are general guidelines based on the minimum education and experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent sales, organizational, managerial and interpersonal skills; and,
• Excellent oral and written communication skills.

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree in business or finance. (Sales/loan experience may be considered in lieu thereof.); and,
• Two to five years’ experience with lending or commensurate experience.

DESIGNATION

The position can be designated as a level I, II, or II. The designation of the position is determined by the experience of the lender, complexity of loan requests, size of portfolio, loan production, and recommendation of supervisor. 

CORE COMPETENCIES

Family & Trust: Southern Bank team members build relationships based on trust and mutual respect, maintain an inclusive and honest environment and uphold integrity and transparency in all interactions.

Rooted & Service: Southern Bank team members are committed to serving customers, communities and teams with purpose, professionalism, and respect, while effectively communicating and actively listening to meet their needs.

Innovation & Strength: Southern Bank team members foster collaboration and continuous improvement, encourage visionary thinking, and strive for excellence to drive the organization forward.

Self-Motivated: Demonstrating a willingness to commit to one's work and to invest one's time, talent, and best efforts in accomplishing organizational goals.

Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.

Sales Ability/Persuasiveness: Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.