What are the responsibilities and job description for the PT, 25-hour Teller I is available at our Wilmington location. position at Southern Bank and Trust Company?
Southern Bank and Trust Company has delivered exceptional banking services with a personal touch since 1901. Combining small-town attention with the latest banking technologies, Southern Bank provides an unparalleled banking experience for its customers. The company is large enough to offer modern, innovative solutions yet small enough to maintain a deep commitment to the community. With a dedication to outstanding service, Southern Bank strives to be the preferred choice for personal and business banking.
The Teller I role is a part-time position (25 hours per week) located on-site at our Wilmington, NC branch. Responsibilities include assisting customers with routine financial transactions, such as deposits, withdrawals, transfers, and payments, while maintaining a high level of accuracy. The Teller will ensure compliance with banking regulations, safeguard customer information, and deliver exceptional customer service. Additional responsibilities may include promoting bank products and services and addressing customer inquiries in a professional manner.
- Customer Service and Communication Skills: Strong interpersonal, verbal, and written communication skills with a focus on delivering exceptional customer service.
- Cash Handling and Accuracy: Proficiency in handling cash transactions, ensuring accuracy, and balancing cash drawers.
- Technology Skills: Familiarity with banking software, computers, and office equipment, with an ability to quickly learn new systems.
- Sales and Product Knowledge: Basic understanding of banking products and services, with the ability to identify customer needs and provide appropriate solutions.
- Organization and Attention to Detail: Strong organizational skills and attention to detail to maintain accurate records and support regulatory compliance.
- Team Collaboration: Capability to work efficiently as part of a team while maintaining a customer-focused attitude.
- High school diploma or equivalent required; prior banking or cash handling experience is preferred but not mandatory.