What are the responsibilities and job description for the Patient Care Coordinator position at Southeastern Hearing?
Overview
We are seeking a dedicated and organized Patient Care Coordinator to join our healthcare team. In this pivotal role, you will serve as the primary point of contact for patients, ensuring they receive exceptional care and support throughout their medical journey. The ideal candidate will have experience in a medical or dental office setting and possess a strong understanding of medical terminology and administrative processes.
Responsibilities
- Greet patients upon arrival and assist with check-in procedures.
- Schedule appointments and manage the patient calendar efficiently.
- Maintain accurate patient records and ensure all documentation is up to date.
- Communicate effectively with patients regarding their treatment plans, follow-up appointments, and any necessary paperwork.
- Coordinate with healthcare providers to facilitate smooth patient care transitions.
- Handle patient inquiries and resolve any issues or concerns promptly.
- Assist with insurance verification and billing inquiries as needed.
- Ensure compliance with all health regulations and office policies.
Skills
- Previous experience in a medical office, dental office, or similar environment is preferred.
- Strong knowledge of medical terminology is essential for effective communication.
- Excellent organizational skills with attention to detail.
- Proficient in using office software and electronic health record (EHR) systems.
- Exceptional interpersonal skills to build rapport with patients and staff.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
- Strong problem-solving abilities to address patient needs effectively.
Join our team as a Patient Care Coordinator and contribute to providing high-quality care that makes a difference in our patients' lives.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16