What are the responsibilities and job description for the Patient Care Coordinator position at First Coast Audiology?
Patient Care Coordinator
First Coast Audiology
$17.50–$19.00/hour (DOE)
Full-Time | 36–40 hours/week
Join a Team Where Patients Come First
First Coast Audiology is seeking a Patient Care Coordinator to serve as the first point of contact for patients and support the daily operations of a busy, patient-focused practice. This role is ideal for someone who is organized, professional, and thrives in a fast-paced healthcare environment.
What You’ll Love About This Role
✔ Predictable weekday schedule (no weekends)
✔ Monthly & quarterly bonus potential
✔ Paid Time Off (PTO)
✔ Scrubs provided (2 sets)
✔ Supportive, team-oriented environment
✔ Opportunity for long-term growth
Schedule
Monday–Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 3:30 PM
Hours may vary slightly based on business needs, with advance notice whenever possible.
Key Responsibilities
- Greet patients and manage check-in/check-out
- Answer phones, schedule and confirm appointments
- Maintain accurate patient records and documentation
- Verify insurance and assist with co-pays
- Support daily office flow and team coordination
- Assist with hearing aid cleanings and minor maintenance (training provided)
- Maintain a clean, organized, and professional front office environment
Qualifications
- Prior experience in a healthcare, dental, or patient-facing office role
- Strong customer service and communication skills
- Comfortable using scheduling and computer systems
- Highly organized with strong attention to detail
- Ability to multitask and remain professional under pressure
- Positive, team-oriented mindset
Why This Role Matters
You are a key part of the patient experience. Your ability to create a welcoming, efficient environment directly impacts patient satisfaction and overall practice success.
Important Application Instructions
All recruiting and hiring for this position is managed by Purciarele Group, LLC.
Please apply directly through really. Do not contact the office directly regarding this position.
Equal Opportunity Employer
First Coast Audiology is an Equal Opportunity Employer and is committed to creating an inclusive workplace.
Pay: $17.50 - $19.00 per hour
Benefits:
- Paid time off
- Uniform allowance
Work Location: In person
Salary : $18 - $19