E-Commerce Fulfillment Specialist

E-Commerce Fulfillment Specialist

Location: Cambridge, Ohio
Pay: $22.00-$25.00 per hour, based on experience
Incentive: Performance bonus opportunities based on fulfillment goals and order accuracy

Help Keep Our Customers Working

At Southeastern Equipment, we know that when someone orders a part online, they're not just buying a product, they're trying to get a machine back up and running. That's why we're looking for an organized, dependable E-Commerce Fulfillment Specialist to help ensure every order is handled accurately and shipped on time.

This role is responsible for the day-to-day fulfillment of online parts orders. You'll use handheld scanning equipment and fulfillment software to pick, verify, pack, and ship orders while coordinating with vendors and internal teams to track inventory, monitor special-order parts, and keep orders moving.

If you enjoy staying organized, taking ownership of your work, and being part of a team that values getting the job done right, we'd love to hear from you.

What You'll Do

• Pick, verify, pack, and ship online parts orders accurately and efficiently.
• Use handheld scanners and fulfillment software to process customer orders.
• Monitor the status of orders from receipt through shipment.
• Coordinate with vendors to track special-order and OEM parts.
• Maintain visibility into open orders and proactively communicate delays before they become customer issues.
• Follow up on backordered items and help ensure parts arrive on time to meet customer expectations.
• Communicate with internal departments to resolve inventory and order issues.
• Verify inventory and report discrepancies when found.
• Prepare shipments using UPS, FedEx, LTL freight, and other shipping methods.
• Maintain a clean, safe, and organized work area.
• Help improve fulfillment accuracy, efficiency, and customer satisfaction.

What We're Looking For

• Strong attention to detail and organizational skills.
• Dependable with a strong work ethic.
• Comfortable using computers, handheld scanners, and learning new software.
• Able to prioritize work and manage multiple orders throughout the day.
• Good communication and teamwork skills.
• Ability to lift up to 50 pounds on a regular basis.
• Previous warehouse, shipping, inventory, parts, or e-commerce experience is preferred but not required.

Our Company is unable to offer sponsorship now or in the future. All candidates must be legally authorized to work in the United States without the need for sponsorship. Southeastern Equipment utilizes E-Verify in accordance with Federal regulations.

Please keep in mind that the posted pay range represents the range for all positions in the job grade within which this position falls. The actual hourly/salary offer will take into account a wide range of factors, including location, certifications, and skill development and potential bonuses.

Our company offers full time employees: competitive salary, full benefits: Medical, Dental, Vision, Critical Illness, Life Insurance, 401K with match, Wellness, PTO, Paid Parental leave, Company Apparel, Uniforms provided, PPE Provided, Prescription Safety Goggles and Boot Allowance.

Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.