Production Operations Coordinator

Job Details

Description

Southeast Restoration Group (SRG), a faith-based company, is seeking a highly organized and detail-oriented Operations Coordinator to provide essential operational support. This role plays a critical part in ensuring accurate scheduling, data integrity, dispatching efficiency, and financial stewardship across multiple projects. If you're a systems-minded coordinator who thrives in a fast-paced environment and loves keeping things running smoothly behind the scenes, this could be the perfect opportunity for you.

Your Impact: Key Responsibilities

• Project Scheduling & Coordination: Support Production operations by assisting with scheduling workflows, job setup, and work order coordination to ensure projects move efficiently and accurately.
• Data Accuracy & Recordkeeping: Maintain up-to-date electronic job files across platforms such as PSA, Xactanalysis, Concur, Podium, and TPA portals. Ensure accurate tracking of job progress, documentation, photos, and system updates.
• Program & Compliance Support: Monitor and support compliance with TPA and program requirements, ensuring required documentation and updates are completed correctly and on time.
• Communication Liaison: Act as a point of contact between Project Managers, customers, and external partners. Ensure information, updates, and requests are communicated clearly and promptly.
• Financial Tracking & Administrative Support: Assist with ongoing financial tracking within job files, invoice documentation, and data validation to support billing accuracy and departmental revenue goals.
• Team Support: Provide administrative and logistical support to Project Managers, helping remove operational roadblocks so they can focus on project execution and customer satisfaction.
• Problem Solving: Use investigative thinking to resolve missing information, system discrepancies, and documentation gaps, even when information is incomplete.
  
  

Qualifications

• Education: High school Diploma or equivalent required
• Experience:
• 3 years of relevant professional experience
• Prior experience in dispatch, scheduling, or coordination roles preferred
• Technical Skills:
• Proficiency in business systems such as PSA, Concur, Xactanalysis, or similar project management platforms
• Strong Microsoft Office and file organization skills
  

Who Thrives Here

• Detail-Oriented Achievers: You take pride in accuracy, structure, and well-maintained records.
• Process-Driven Problem Solvers: You spot inefficiencies and enjoy improving workflows and system accuracy.
• Collaborative Communicators: You communicate clearly and professionally across email, phone, and digital platforms.
• Multi-Taskers with Focus: You manage recurring tasks and shifting priorities without missing details.
  
  

Benefits

• Competitive Compensation Package
• Full Health Benefits: Medical, Dental, Vision, Disability & Life
• Safe Harbor 401K with 4% Company Match
• Paid Time Off Package including Your Birthday Off Every Year & 5 Paid Mission Trip Days
  
  

Ready to Make an Impact?

If you're looking to build a career where you can grow your skills, help others, and be part of a strong, value-driven team, we encourage you to apply. Join Southeast Restoration and be part of something meaningful, every single day.