What are the responsibilities and job description for the Information Technology Assistant Technician - PT position at Southeast Community College?
Department
Information Technology
Location
Beatrice
Job Category
Support Staff
Job Type
PT
Posting Number
02130
Position End Date
Position Summary Information
General Description of Position
Under the general direction and supervision of the Administrative Director, Client Services, the Information Systems Assistant Technician will assist with a variety of technical support tasks.
This part-time regular position is an excellent opportunity for students pursuing a degree in Information Technology or a related field to gain hands-on experience in a professional IT environment.
This part-time regular position is an excellent opportunity for students pursuing a degree in Information Technology or a related field to gain hands-on experience in a professional IT environment.
Essential Functions
- Provide first-level IT help desk support to faculty, staff, and students via in-person, telephone, chat, and email communication.
- Assist with troubleshooting and resolving hardware, software, and network issues.
- Perform setup, configuration, and maintenance of computers, peripherals, and classroom technology.
- Assist with network cabling and connectivity projects.
- Assist with the creation and maintenance of equipment inventory.
- Collaborate with IT team members on special projects and routine departmental operations.
- Perform other general duties as assigned within the Information Technology department.
Promote a Culture of Belonging
Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.
Marginal Functions
- Assist with marginal IT duties, including unboxing, cleaning, organizing, and documenting.
- Assist various teams as needed, including Client Services, Networking, and Enterprise Systems.
- May be required to perform associated duties, functions, or assignments in other divisions/programs/areas as required.
- Perform other College functions and duties as assigned.
- Must be able to work varied days, hours, shifts, locations, and campuses as required. Work schedules (hours/days/work location) are scheduled by Southeast Community College based on the needs of the College. Work hours, shifts, days, and work locations may vary depending on the needs of Southeast Community College and are subject to modification. Emergency or scheduled special activities may require hours outside of the regular workweek.
Required Knowledge, Skills and Abilities
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Willingness to learn and adapt to new technologies.
- Ability to multitask and remain calm and professional in a fast-paced environment.
- While performing the duties of this job, the employee is regularly required to use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk and hear.
- The employee is frequently required to stand.
- The employee is occasionally required to walk, sit, stoop, kneel, crouch, crawl, or work from a ladder.
- Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
- Ability to communicate effectively in writing, in person, and on the phone.
- Ability to use basic computer skills.
- Ability to lift and carry up to fifty (50) pounds for short distances and move tables, chairs, and media equipment when necessary.
- The individual must possess the above skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Minimum Qualifications
- High school graduate or equivalent
Desired Qualifications
- Prior experience providing technical support or working in an IT environment.
- Familiarity with Windows and/or macOS operating systems, networking fundamentals, electronics, and hardware troubleshooting.
Salary
15.32/hr
Benefits
Part-time regular employees are eligible to participate in the TIAA retirement plan through a Roth, SRA, or 457(B) account, with no match provided by the College. Additionally, part-time regular employees may enroll in supplemental benefits and the group vision plan through employee-paid premiums.
Schedule
Normal hours of work for this part-time temporary position are generally scheduled by the College, Monday through Friday, based on a 29-hour workweek and a 260-day work calendar. Scheduled special activities, emergencies, or temporary schedule changes may require hours outside of the regular workday or workweek.
Posting Detail Information
Please be advised that Southeast Community College will require a Criminal History Background Check prior to final offer.
Open Date
04/10/2026
Close Date
Open Until Filled
Yes
Special Instructions to Applicants
If accommodation or assistance is needed to complete this application, contact Human Resources at 402-323-3392.