Assistant Registrar and Coordinator of Admissions

Summary: The Assistant Registrar and Coordinator of Admissions is the primary position who processes admissions applications, communicates with students during the admissions process, and ensures student data is entered accurately in the student information system. This position also supervises the College’s Testing Center and supports the Registrar in activities related to student records. This position is governed by state and federal laws and agency/institution policy.

Job Duties and Responsibilities:

• Supervise the Testing Center and ensure Testing Center staff administer exams in compliance with established rules, regulations, and policies.
• Process student applications and ensure student records are entered correctly in the student information system.
• Manage the application and onboarding process for international students and coordinate support services for international students as needed.
• Maintain accurate documentation on file with SEVIS for all international students and comply with federal, state, and institutional rules and regulations impacting international students.
• Safeguard the integrity of student records data and work to ensure necessary quality assurance measures are identified, implemented, and maintained.
• Assist the Registrar with the development and enforcement of the College's regulations and policies for enrolling students, for issuing transcripts and diplomas, and for the maintenance and security of academic records and grades.
• Oversee the validation and correction of data in conjunction with the Institutional Research staff.
• Evaluate operations and activities of assigned unit; implement improvements and modifications; prepare various reports on operations and activities.
• Maintain strict confidentiality and security of student and staff records.
• Work closely with others within the Registrar’s Office, Information Technology, Institutional Research, and others across the college on data and systems matters related to student records, registration, transcripts, data integrity and operational reporting.
• Participate in the selection of staff as appropriate and conduct performance evaluations for direct reports.
• Foster an environment that embraces diversity, integrity, trust, and respect.
• Build and maintain positive working relationships with co-workers, other college employees and the public using the principles of good customer service.
• Participate in professional development appropriate to the responsibilities of the position.
• Perform other related duties, as required.

Knowledge, Skills, and Abilities:

• Ability to recognize situations that require referral to other departments and ability to refer students to appropriate supports with dignity and respect.
• Ability to present information clearly and concisely.
• Bachelor's degree or equivalent combination of education and experience.
• Understand FERPA as it relates to student information.
• Excellent written communication, analytical, interpersonal, and organizational skills.
• Ability to work cooperatively and collaboratively with numerous and diverse individuals and groups in a higher education setting.
• A dedication to providing excellent customer service in-person, on the telephone, or using video conferencing technologies.
• Ability to function effectively in a fast-paced environment during peak enrollment periods.

Minimum Qualifications: 

• Bachelor's degree from an accredited college or university.
• or equivalent combination of education and experience
• Working knowledge of the Internet and commonly used computer software (Microsoft Word, Excel, PowerPoint)
• Proof of citizenship and ability to pass the background check to serve as a designated school official (DSO) or principal designated school official (PDSO) as required by the Department of Homeland Security, National Security Division, Student and Exchange Visitor Program.

Preferred Qualifications:

• Experience working with college students
• Familiarity with college admission processes
• Experience administering standardized exams
• Ability to communicate effectively and professionally with potential students throughout the admissions process
• Excellent English communication skills, both written and oral
• Ability to interact effectively with a diverse staff and student population
• Ability to work collaboratively

OTHER JOB-RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON THE APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. 

Application Procedures:  All candidates must apply online at https://www.seark.edu/careers.  Click 'Start Application' to complete the online application.  Interested individuals should submit a completed Southeast Arkansas College Employment Application.  Please note:  All transcripts, certifications, and other credentials should be uploaded with your Resume and Cover Letter.  Paper documents will not be accepted.

Required Applicant Documents:

1. Cover Letter
2. Resume
3. College Transcripts (Please note:  Official transcripts are required upon offer of employment.)
4. Certifications, licensures, or other credentials (Please note:  Official copies will be required upon offer of employment.)

All drivers operating a state vehicle or private vehicle on State Business shall participate in the Arkansas State Vehicle Safety Program and must maintain a valid Arkansas driver's license in accordance with the requirements of all applicable Arkansas State Laws.