Underground Install Manager (Sewer & Drains)

About Us:

South West Plumbing, Heating, Air, and Electric is a fast-paced, high-growth home services company providing exceptional customer service and operational excellence. 

About the Role: This is a high-impact leadership opportunity to oversee a $15M business unit with strong growth potential. As Underground Drains Service & Sewer Install Manager, you’ll lead jetting, excavation, and install operations—driving revenue, margin, and team performance. You’ll be accountable for operational execution, safety, and customer satisfaction, while developing high-performing field and support teams. This role partners closely with senior leadership to streamline systems, elevate standards, and build scalable results. We’re looking for a driven operator who sets a high bar—and has the discipline, vision, and grit to help others reach it.

Key Responsibilities:

• Lead and manage the daily operations of the Sewer & Underground team, including Jetting, Excavation, Spot Repairs, and Install Crews.
• Driver operational performance through Revenue and Gross Margin tracking and improvement, aligned to the strategy of the Executive Team. 
• Drive customer satisfaction by promoting quality work, timely execution, and professionalism.
• Develop, coach, and support supervisors, field staff, and support roles to achieve high performance.
• Conduct weekly 1-on-1s, performance reviews, hiring, and corrective coaching as needed.
• Identify revenue opportunities by Cross Functional Collaboration within the business. 
• Ensure jobs are completed safely, on time, on budget, and to company standards.
• Approve work plans, purchase orders, payroll, and invoices in alignment with company policy.
• Oversee equipment and vehicle usage within your department to company standard of safety and usage.
• Champion a culture of continuous improvement—across systems, safety, training, and field execution.
• Foster a high-accountability team environment grounded in pride, safety, and top-tier workmanship.
• * This is an on-site role, 5/days a week and will require a mix of office and field time. 

Benefits and other:

• Competitive compensation: $95,000-105,000 annual base salary DOE monthly bonus.
• Weekly pay: Every Friday.
• Start earning PTO immediately.
• Great medical benefits, including dental, vision and life insurance.
• Generous 401K Company match.
• 6 Paid holidays.
• On-going technical and sales development training from the best in the business.
• Gain a family! We do a lot more than just work together. You will come to love our company outings; casual office environment and you will build life-long friendship

Job Requirements:

• Bachelor’s degree in Business, Operations, or related field preferred—or equivalent relevant experience.
• 5 years of progressive leadership experience in operations, construction, or field services. 
• Proven track record managing performance and leading teams in a fast-paced environment.
• Experience in underground utilities, sewer, plumbing, or construction preferred.
• Skilled in job costing, scheduling, and operational systems- Service Titan or equivalent ERP a plus. 
• Strong communicator with a bias for action, high standards, and hands-on leadership style. 

South West Plumbing, Heating, Air, Electric is an equal opportunity employer. All applicants will be considered without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, veteran status, physical or mental disability, marital status, and other protected groups or activities, in compliance with all applicable federal and state laws.