Medical Office Manager

We are seeking an experienced and dedicated Medical Office Manager to oversee the day-to-day operations of our practice. In this role, you will lead administrative and operational workflows, supervise office staff, manage financial and billing processes, and collaborate closely with healthcare providers to ensure high-quality patient care and full regulatory compliance.
Key Responsibilities

• Office Operations & Workflow: Oversee daily administrative and clinical support operations to maintain a smooth, efficient, and welcoming practice environment.
• Staff Leadership & Development: Supervise, mentor, and evaluate administrative staff; manage recruitment, onboarding, training, and performance reviews.
• Policy & Regulatory Compliance: Develop, implement, and enforce office policies, procedures, and safety protocols in alignment with healthcare regulations and HIPAA standards.
• Patient Care & Scheduling: Coordinate patient scheduling, optimize appointment flows, and resolve operational bottlenecks to deliver timely, patient-centered care.
• Financial Management: Direct office financial functions, including billing, coding, invoicing, collections, accounts receivable, and budget management.
• Provider Collaboration: Work closely with physicians and clinical staff to streamline operational processes and enhance patient care outcomes.
• Records Management: Ensure strict adherence to patient privacy standards, secure medical records management, and proper electronic data handling.
• Industry Engagement: Stay current on healthcare industry trends, managed care models, and evolving regulatory requirements.

QualificationsRequired & Preferred Skills

• Experience: Proven track record in medical office management or a closely related leadership role within a healthcare setting.
• EHR Proficiency: Experience working with eClinicalWorks is strongly preferred.
• Education: Bachelor’s degree in Healthcare Management, Business Administration, or a related field (preferred).
• Financial Acumen: Solid understanding of medical billing, coding procedures, managed care systems, insurance processing, and financial reporting.
• Leadership & Communication: Exceptional leadership, interpersonal, and communication skills to effectively engage patients, staff, and providers.
• Additional Experience: Background in an acute care/hospital setting or veterinary medicine is a plus.

Note: This job description provides a general summary of the position's responsibilities and qualifications. Duties and requirements may adapt as operational needs evolve.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Education:

• Bachelor's (Required)

Experience:

• Medical office management: 5 years (Required)

Language:

• English and Spanish (Required)

Security clearance:

• Confidential (Required)

Ability to Commute:

• McAllen, TX 78504 (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

Salary : $45,000 - $50,000