Patient Services Representative I (Per-Diem)

We’re hiring a per-diem Patient Services Representative I (PSR I) to join our Radiology Practice. In this role, you will be the first point of contact for patients, greeting them with professionalism and compassion. Responsibilities include verifying information, collecting co-pays, scanning documents, and protecting patient privacy while ensuring a smooth check-in process. This entry-level position offers the opportunity to take on expanded duties, develop new skills, and gain valuable experience. The ideal candidate is friendly, organized, detail-oriented, and committed to creating a welcoming, positive patient experience.Location: Beautiful Olympia, Washington. Geographically located between the salt waters of the Puget Sound and the fresh waters of Budd Inlet and the Deschutes River. The South Sound offers stunning views of Mt. Rainier and the Olympic Mountain range. Compensation: The pay scale is $21.24 - $29.99 plus a 15% in lieu of benefits. Pay is influenced by factors specific to the applicants job-related experience, knowledge, skills, abilities.Benefits:A 401(k)-employer match, with a profit-sharing component if you meet eligibilityPaid Sick Leave accrual (PSL)Learning opportunities through professional development programsDiscretionary performance-based bonus Free onsite parkingPosition Summary:Perform a variety of clerical functions to support the overall Imaging CenterProvide excellent customer service to ensure a positive patient experienceProfessionally and compassionately greet and check in patients Manage busy times in a friendly and efficient mannerVerify and ensure the accuracy of patient demographic and insurance information entered into the medical recordCollect and scan necessary documentationProcess payments, co-pays, and billing information, and respond to patient questions regarding routine billing and insurance mattersAccurately enter incoming orders in a timely mannerMeet or exceed performance metrics with a focus on quality, accuracy, and timelinessDe-escalate basic conflict situations and recognize when escalation is necessary and requires supervisory assistanceSupport clinical staff by coordinating smooth patient flowHandle confidential patient information with discretion and compliance with HIPAA regulationsQualifications and RequirementsHigh School diploma or equivalentMinimum of 1 year experience in a customer service position, required. Minimum of 1-year medical office experience, preferredMust be very proficient in computer skills, multi-tasking and working with several software programs at the same timeDemonstrates a professional demeanor in appearance and behavior in all work-related interactionsOur ValuesAs a Radia employee, we'll rely on you to reflect our mission and values. At Radia Imaging Services, our mission is to deliver compassionate, patient-centered care through advanced imaging technology and expert clinical teamwork. We are committed to providing accurate, timely, and accessible diagnostic services that support better health outcomes for every patient we serve.Our values guide everything we do:Excellence – We hold ourselves to the highest standards of clinical quality, accuracy, and safety.Compassion – We treat patients and families with respect, dignity, and empathy.Collaboration – We partner with providers, staff, and communities to ensure seamless, supportive care.Innovation – We embrace continuous improvement and leading-edge technology to better serve our patients.Integrity – We act with honesty, professionalism, and accountability in every interaction.South Sound Radiology is an Imaging Center of Radia. Radia is one of the largest and most progressive radiology groups in the nation. Our team of more than 200 board-certified radiologists, with specialty training in everything from Mammography to Neuroradiology and Musculoskeletal to Interventional, provide more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations. #INDSSR

Salary : $21 - $30