Demo

Business Office Manager

South Sound Behavioral Hospital
Lacey, WA Full Time
POSTED ON 4/6/2026
AVAILABLE BEFORE 5/5/2026

JOIN OUR TEAM AS A HOSPITAL BUSINESS OFFICE MANAGER!

 

 

Your Work Matters How will you make a difference?

Are you an experienced and detail oriented Business Office Manager ready to take on a team for our behavioral health and chemical dependency hospital?  Join our team at South Sound Behavioral Hospital.

 

The Business Office Manager oversees and ensures the efficiency of billing, collecting, and payment posting processes, taking charge of monitoring their performance and effectiveness.

 

  • Supervise billing, collecting, and payment posting processes within a freestanding psychiatric hospital organization's central business office.
  • Oversee and manage all employees within the Business Office, guiding team members to understand and achieve performance targets and goals.
  • Ensure timely follow-up and collection of behavioral health and chemical dependency claims for both Inpatient and Outpatient levels of care.
  • Act as the main point of contact between the facility, insurance companies, and third-party payors to resolve outstanding owed balances.
  • Understand balances in the Accounts Receivable system for the collection of insurance amounts and adjust account balances appropriately.
  • Identify payor issues proactively in relation to zero payment, payment variance, billing, and denials with a high degree of accuracy and report to Management. File complaints on insurance payors as needed according to policy and procedure
  • Complete Medicare Bad Debt reports monthly and Quarterly Credit Report

 

 

Your Experience Matters What we’re looking for:

 

 

  • Education & Licensure:  High School graduate or equivalent required; college degree p   referred.
  • Experience: Minimum of 5 years of collection and billing process experience with major commercial and government third-party payors, minimum of 3 years proven supervisory or management experience in a healthcare business office environment, experience with insurance billing and proficiency

 

  • Additional Skill Requirements: Proficient in Microsoft Office applications (Word, Excel, Outlook). Excel predominantly, Strong communication skills and a professional demeanor are essential, Detail-oriented with effective time management skills to handle multiple priorities in a fast-paced environment, self-starter with a high degree of drive, initiative, forward thinking, and follow-through, ability to work overtime and flexible hours as needed.

 

 

 

Your Care Matters What we provide for our team:

 

  • 401(k) matching
  • 100% company-paid life insurance coverage up to 2x your annual salary
  • Health insurance
  • Vision insurance
  • Dental insurance
  • 100% company-paid long term disability insurance
  • Paid time off
  • Paid holidays
  • Cafeteria on site
  • Employee engagement events
  • Employee assistance program
  • Employee recognition program
  • Free parking

Disclaimer: Benefits are subject to change at the discretion of South Sound Behavioral Hospital.

 

Compensation:

This is a full-time position and the expected compensation range is $80,000.00 -

$90, 00.00 Annually monthly bonus opportunity.  . We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Business Office Manager!

 

Qualifications:

Get to know us Outstanding Care, Compassionate People, Unparalleled Service

 

Welcome to South Sound Behavioral Hospital (SSBH), where passion meets purpose in the realm of mental health and substance use disorder treatment.

 

Our 138-bed facility located in Lacey, WA, SSBH is the newest behavioral health facility in the area equipped with cutting-edge safety features to ensure a secure and supportive environment for both our employees and our patients. At SSBH, our expert team, including licensed psychiatrists, compassionate nurses, skilled therapists, and adept technicians, is united by a singular commitment — to deliver exceptional care to every individual, regardless of their financial circumstances. We offer specialized programs to create a haven for patients to embark on their healing journey in utmost comfort.

 

Join us in our transformative mission to redefine mental healthcare through person-centered care. Here, your unique skills and boundless compassion have the power to make a profound impact on the lives of those in need. If you are ready to contribute to a community that values excellence and empathy, seize this opportunity to apply and become a catalyst for positive change at South Sound Behavioral Hospital.

 

 

To learn more about SSBH, visit us at: https://www.southsoundbehavioralhospital.com/

 

 

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

Individuals Maintaining Positive Attitude and Commitment To Service

 

____________________________________________________________

South Sound Behavioral Hospital values a diverse, inclusive workforce and provides equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

 

 

Salary : $80,000 - $90,000

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