What are the responsibilities and job description for the Front Desk Receptionist position at South Side Animal Clinic?
Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. This role is pivotal in creating a welcoming atmosphere for our clients and ensuring smooth operations at the front desk. The ideal candidate will possess excellent customer service skills, computer literacy, and a keen attention to detail. As the first point of contact, you will represent our organization and play a crucial role in maintaining a positive experience for all visitors. Being on time and punctual is a must.
Responsibilities
- Greet and welcome clients as they arrive, ensuring a positive first impression.
- Answer phone calls with professionalism, addressing inquiries and directing calls as necessary.
- Manage appointment scheduling and confirmations efficiently.
- Maintain an organized filing system for client records and office documents.
- Assist with administrative tasks such as data entry, proofreading documents, and managing office supplies.
- Provide exceptional customer support by addressing client concerns or directing them to the appropriate personnel.
- Collaborate with team members to ensure smooth office operations.
Experience
- Previous experience as a receptionist or in a similar front desk role is preferred but not required.
- Strong computer literacy with proficiency in office software applications.
- Excellent phone etiquette and communication skills.
- Demonstrated ability in office management and customer service.
- Attention to detail with strong proofreading skills to ensure accuracy in documentation.
- Experience in filing systems and managing customer support inquiries is a plus.
Join us in delivering outstanding service while contributing to a positive work environment!
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
- Tuition reimbursement
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Rolla, MO 65401 (Required)
Ability to Relocate:
- Rolla, MO 65401: Relocate before starting work (Required)
Work Location: In person
Salary : $15