What are the responsibilities and job description for the Front Desk Receptionist position at La Quinta Inn & Suites Jackson,MO?
Job Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors, clients, and staff. Your organizational skills and technical proficiency will ensure smooth office functioning, efficient communication, and a positive experience for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative expertise while supporting a dynamic team.
Responsibilities
- Greet visitors professionally and direct them appropriately, ensuring a warm and welcoming environment.
- Manage multi-line phone systems, answer inquiries promptly, and route calls efficiently using excellent phone etiquette.
- Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software such as Microsoft Office and Google Workspace.
- Handle appointment scheduling, calendar management, and coordinate meetings or events with precision.
- Perform clerical tasks including proofreading documents, managing correspondence, and processing invoices or payments with QuickBooks or bookkeeping software.
- Support office management by organizing supplies, maintaining cleanliness of the reception area, and ensuring all office equipment functions properly.
- Provide customer support by addressing inquiries via phone or email and assisting clients with their needs in a courteous manner.
Requirements
- Proven experience in office administration or as a front desk receptionist with strong clerical skills.
- Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), and data entry tools.
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Exceptional communication skills, both verbal and written; bilingual abilities are a plus.
- Familiarity with multi-line phone systems and office management procedures.
- Experience with customer service, client communication, and phone etiquette to foster positive interactions.
- Technical proficiency in using productivity software, spreadsheets, calendar management tools, and basic bookkeeping applications like QuickBooks.
- Ability to handle sensitive information discreetly while maintaining high levels of accuracy in proofreading and data entry tasks.
Join us as a Front Desk Receptionist to be an integral part of our team—bringing energy, professionalism, and organization to our vibrant workplace!
Pay: From $15.75 per hour
Work Location: In person
Salary : $16