Demo

Program Director - H&W

South Shore YMCA
Quincy, MA Full Time
POSTED ON 3/11/2026 CLOSED ON 4/18/2026

What are the responsibilities and job description for the Program Director - H&W position at South Shore YMCA?

The Director of Health & Well-being is responsible for the administration, program growth, and community awareness of the Health & Wellbeing programs. This includes but is not limited to the leadership of the Health & Well-being Center, Group Exercise, Personal Training, Medical Wellness & Special Populations, Partnership Program, Interns and Volunteers, and any other developmental programs or community health initiatives.

Core Expectations

  • PROGRAM MANAGEMENT & DEVELOPMENT

Directs and supervises program activities to meet the needs of the community and fulfill YMCA objectives. Establishes new program activities and expands program within the community in accordance with strategic and operating plans. Develops and maintains collaborative relationships with community organizations.

  • STAFF ENGAGEMENT & DEVELOPMENT

Recruits, hires, trains, manages, develops, coaches, schedules, and directs staff and volunteers as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff. Ensures records of staff certifications are current and complete.

  • MEMBERSHIP ENGAGEMENT & DEVELOPMENT

Builds relationships with and among members, responds to inquiries and solves problems. Creates a supportive community environment, assists in recruiting and engaging new members, and connects members to the YMCA’s cause.

  • BUDGET & FINANCIAL MANAGEMENT

Plans and manages department budgets as approved in a fiscally responsible manner.

  • FACILITY MANAGEMENT

Works with appropriate branch staff to provide program facilities for members that are clean, adequately equipped, well maintained, and attractive.

  • VOLUNTEER DEVELOPMENT

Builds and develops volunteer capacity, sharing the social responsibility.

  • COMMUNITY INVOLVEMENT & SUPPORT

Assists in YMCA fund raising activities/events and engages in collaborative relationships with community organizations in order to strengthen support and build community.

YMCA COMPETENCIES - TEAM LEADER

Mission and Community Oriented – Reinforces YMCA values within the organization and community and develops strategies to ensure staff and volunteers reflect it. Implement effective systems to develop volunteers at program, fundraising, and policy leadership levels.

People Oriented – Builds partnerships and collaborations; communicates for influence to attain buy-in and support for goals. Provide tools and resources for the development of others.

Results Oriented – Assigns clear accountability, ensures execution of plans, secures resources and support for philanthropic endeavors. Integrates multiple thinking processes to make decisions and institutes sound accounting procedures and financial controls. Involve members and the community in the development of programs and activities.

Personal Development – Anticipates challenges that can delay personal growth, fosters a learning environment embracing diverse abilities and approaches, and creates a sense of urgency and positive tension to support change.

Qualifications

  • Bachelor's degree in Exercise Science or related field is preferred
  • ACSM or ACE certified is required.
  • Effective teaching skills, the ability to deliver excellent customer service, and a high level of enthusiasm are required.
  • The ability to develop positive, effective working relationships with staff, parents, volunteers, community partners, and members are critical to this position.
  • Excellent communication skills
  • Technically proficient with the Microsoft office suite.
  • Demonstrated knowledge and ability in fitness programming for members of all levels and abilities

PHYSICAL DEMANDS

The employee must occasionally lift and/or move up to 50 pounds.

While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear. The employee is occasionally required to sit; reach with hands and arms, stoop, kneel, or crouch.

Salary.com Estimation for Program Director - H&W in Quincy, MA
$124,443 to $165,846
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