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Data Governance Manager

South Shore Bank
Dedham, MA Full Time
POSTED ON 12/16/2025
AVAILABLE BEFORE 1/14/2026
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Job Type

Full-time

Description

SUMMARY

The Data Governance Manager is responsible for implementing and maintaining data governance program, procedures, and standards to ensure the quality, security, and compliance of organizational data assets. This role works closely with data owners, IT, compliance teams, and other stakeholders to support enterprise data management initiatives, ensure regulatory compliance, and maximize the value of data across the organization.

Essential Duties And Responsibilities

  • Develop, implement, and maintain the data governance program, procedures, and standards.
  • Monitor and enforce compliance with data governance standards and best practices.
  • Collaborate with data stewards, business units, and IT teams to define data ownership, data quality metrics, and data usage guidelines.
  • Support the creation, maintenance, and enforcement of data dictionaries, data catalogs, and metadata repositories.
  • Identify and resolve data quality issues through root cause analysis and remediation plans.
  • Assist in the classification and management of sensitive and confidential data in accordance with regulatory and company requirements.
  • Provide guidance and training to staff on data governance practices and data stewardship responsibilities.
  • Monitor and report on data governance program performance using key metrics and dashboards.
  • Participate in audits, risk assessments, and compliance reviews as required.
  • Stay current with industry trends, best practices, and regulatory requirements related to data governance and data management.
  • Complete all internal Company training as assigned and required.
  • Adhere to the Company’s privacy and data security policies including but not limited to safeguarding of sensitive information and complying with relevant regulations to protect non-public information.
  • Exhibit the ability and desire to embrace and enhance the Company culture.

Consider this description to be the foundation of your job, not its boundaries. Expect to participate in internal and external training sessions and activities not described here which enhance the quality of service to the client.

Supervisory Responsibilities

None

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

  • Bachelor’s degree in Information Management, Computer Science, Business Administration, or a related field.
  • 6 years of experience in data governance, data management, or a related field.
  • Experience in identifying, analyzing, and evaluating critical data elements.
  • Experience in determining thresholds for critical data elements regarding completeness, accuracy and consistency.
  • Experience in creating ley risk indicators for critical data elements.
  • Experience in curating meta data, implement quality metrics and thresholds and perform ongoing monitoring.
  • Ability to gather metrics and create management reports.
  • Experience in creating, managing or developing data governance frameworks (e.g., DAMA-DMBOK, COBIT, CMMI) and regulatory requirements (e.g., GDPR, GLBA, HIPAA).
  • Experience with data quality tools, data catalog platforms, and metadata management solutions.
  • Familiarity with creation and maintenance of a data dictionary.
  • Strong analytical, organizational, and communication skills.
  • Ability to work collaboratively across departments and with diverse stakeholders.
  • Attention to detail and a commitment to data accuracy and integrity.

Skills

  • Experience with data visualization and reporting tools (e.g., Power BI, Tableau).
  • Knowledge of database systems, data warehousing, and cloud data architectures.
  • Certifications such as CDMP (Certified Data Management Professional) or DGSP (Data Governance and Stewardship Professional) are a plus.
  • Basic knowledge of the banking and financial services industry including federal laws and regulations
  • Willingness to gain new knowledge and technical skills.
  • Intermediate typing skills to meet the production needs of the position.
  • Intermediate math skills: the ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals; locate routine mathematical errors; compute rate, ratio, and percent, including the drafting and interpretation of bar graphs.
  • Exceptional verbal, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, read, analyze, and interpret documents and professional journals, understand procedures, write reports, correspondence, and procedures, speak clearly to customers and employees.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk; use sufficient hand, arm and finger dexterity or feel objects, tools, or controls. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

KEY POINTS

For those seeking to deliver the latest financial solutions rooted in trustworthy, high-quality service, Charlesbridge, a mutual bank holding company, provides operational support, resources, legacy, and innovative thinking to financial institutions so they can deliver a suite of flexible, personalized solutions designed to meet the evolving needs of our clients and our communities. Our local roots, dedication to the communities we serve, loyalty to our people, and commitment to excellence ensure that we remain a trusted partner in an ever-evolving financial journey, today and tomorrow. While our employees are committed to helping our clients, we are committed to our employees. To support our employees, we offer a competitive benefit package with Medical, Dental, Vision, Flexible Spending, Tuition Reimbursement, Childcare Subsidy, Retirement, Life Insurance, and many other benefits.

Charlesbridge is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, gender, sexual orientation, age, marital status, national origin, physical or mental disability, veteran or disability status, gender identity, or expression, citizenship, genetic information, ancestral origin, military status, pregnancy, childbirth, and or conditions relating to pregnancy or any other related medical conditions or any other status protected by Federal, State or local laws.

Here at Charlesbridge, we strive to foster a culture where every voice is valued and where employees have a sense of belonging and connection with each other. We are dedicated to creating a work environment that understands, supports, and welcomes diverse perspectives and backgrounds. Together, we will create an inclusive and culturally competent and supportive environment where employees model behavior that enriches both Banks and the communities we support.

Pay Range Disclosure

The pay range for this position is $119,961.44 to $166,232.29 per year and is the lowest to highest salary Charlesbridge in good faith believe we would pay for this role at the time of this posting. The Company may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability.

EOE/F/M/Vet/Disabled

Salary Description

$119,961.44 - $166,232.29

Salary : $119,961 - $166,232

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