What are the responsibilities and job description for the Academic Support Coordinator position at South Plains College?
Job Title
Academic Support Coordinator
Department
LEVL - Teaching & Learning Center
Employment Status
FT Full-Time
Full Time/Part Time
Full Time
Benefits
Yes
Months per Year
12 months
Job Description
SUMMARY
The development and coordination of all tutoring activities on all SPC campuses including recruiting, hiring, training, scheduling, evaluating and supervising tutors/learning assistants (SI leaders), excluding writing tutors.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following, but other duties may be assigned:
Recruit tutors and submit tutor recommendations to the Teaching and Learning Center
Supervise Tutors/Learning Assistants (SI Leaders) on a daily basis
Develop a tutor training manual based on CAS/CRLA standards
Achieve nationally recognized certification of the tutor program
Train the Tutors/Learning Assistants (SI Leaders)
Investigate/research and recommend innovative delivery systems for services (including developing, piloting, data collection and reporting of tutoring/SI in high-risk courses/programs)
Supervise the use of BrainFuse as an online tutoring service
Supervise the use of Penji as an online appointment scheduling tool
Develop and coordinate tutoring schedules
Collect data and prepare reports of measures of effectiveness of tutoring with recommendations for improvement
Develop/design and monitor an online presence regarding tutoring services at all locations
Obtain, organize, and develop course materials, such as promotional materials, handouts and online resources/materials
Observe tutors on duty to evaluate performance and to recommend changes that could strengthen tutoring skills
Maintain employment records for student staff and supervising online timesheet submissions
Communicate on a regular and routine basis (to include onsite visits) with time keepers, deans, faculty and staff at all locations
Present to faculty, staff, students and community partners program objectives to elicit support
Plan recognition programs/ceremonies to honor tutor achievements
Prepare proposals, budgets, and contributing to Teaching and Learning Center program policies and goals and/or assisting in their preparation
Conduct and/or participate in workshops, committees, and conferences designed to promote the intellectual, social, and physical well-being of students
SUPERVISORY RESPONSIBILITIES
Supervision of Tutors/Learning Assistants (SI Leaders).
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LANGUAGE SKILLS
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information to, and respond to questions from, groups of faculty, students, and others.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Ability to understand, prepare and utilize budgets and related reports.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, talk, and hear. The employee frequently is required to walk, and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
TRAVEL
Must be able to operate a motor vehicle, utilize air transportation, and make shorts trips within the Lubbock area. Must be able to infrequently spend nights away from the Lubbock area.
The development and coordination of all tutoring activities on all SPC campuses including recruiting, hiring, training, scheduling, evaluating and supervising tutors/learning assistants (SI leaders), excluding writing tutors.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following, but other duties may be assigned:
Recruit tutors and submit tutor recommendations to the Teaching and Learning Center
Supervise Tutors/Learning Assistants (SI Leaders) on a daily basis
Develop a tutor training manual based on CAS/CRLA standards
Achieve nationally recognized certification of the tutor program
Train the Tutors/Learning Assistants (SI Leaders)
Investigate/research and recommend innovative delivery systems for services (including developing, piloting, data collection and reporting of tutoring/SI in high-risk courses/programs)
Supervise the use of BrainFuse as an online tutoring service
Supervise the use of Penji as an online appointment scheduling tool
Develop and coordinate tutoring schedules
Collect data and prepare reports of measures of effectiveness of tutoring with recommendations for improvement
Develop/design and monitor an online presence regarding tutoring services at all locations
Obtain, organize, and develop course materials, such as promotional materials, handouts and online resources/materials
Observe tutors on duty to evaluate performance and to recommend changes that could strengthen tutoring skills
Maintain employment records for student staff and supervising online timesheet submissions
Communicate on a regular and routine basis (to include onsite visits) with time keepers, deans, faculty and staff at all locations
Present to faculty, staff, students and community partners program objectives to elicit support
Plan recognition programs/ceremonies to honor tutor achievements
Prepare proposals, budgets, and contributing to Teaching and Learning Center program policies and goals and/or assisting in their preparation
Conduct and/or participate in workshops, committees, and conferences designed to promote the intellectual, social, and physical well-being of students
SUPERVISORY RESPONSIBILITIES
Supervision of Tutors/Learning Assistants (SI Leaders).
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LANGUAGE SKILLS
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information to, and respond to questions from, groups of faculty, students, and others.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Ability to understand, prepare and utilize budgets and related reports.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, talk, and hear. The employee frequently is required to walk, and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
TRAVEL
Must be able to operate a motor vehicle, utilize air transportation, and make shorts trips within the Lubbock area. Must be able to infrequently spend nights away from the Lubbock area.
Qualifications
EDUCATION and/or EXPERIENCE
Bachelor’s degree in Education or related field
Preferred Experience:
At least three years’ experience working with low-income, first-generation, or academically underprepared students
Bilingual fluency preferred
Bachelor’s degree in Education or related field
Preferred Experience:
At least three years’ experience working with low-income, first-generation, or academically underprepared students
Bilingual fluency preferred
Posting Detail Information
Posting Number
S6162019-P
Number of Vacancies
1
Desired Start Date
01/12/2026
Position End Date (if temporary)
Open Date
Application Review Date
01/02/2026
Open Until Filled
Yes
Special Instructions Summary
Quick Link for Internal Postings
https://southplainscollege.peopleadmin.com/postings/4382