What are the responsibilities and job description for the Phone receptionist/scheduler position at South Nassau Dermatology?
Job Overview
We are seeking a dedicated and professional part time Phone Receptionist/Scheduler to serve as the first point of contact for our healthcare facility. The ideal candidate will possess excellent communication skills, a strong understanding of medical administrative support, This role requires a detail-oriented individual committed to providing outstanding patient service while efficiently coordinating appointments . The successful candidate will demonstrate a comprehensive knowledge of medical terminology, health insurance processes, and office management procedures to ensure smooth daily operations. The hours for this position are Monday, Tuesday & Thursday 1pm - 5:30pm
Duties
- Answer incoming phone calls promptly and professionally, providing courteous assistance to patients, providers, and visitors.
- Schedule patient appointments accurately within our practice management system
- Verify patient information, insurance details, and appointment requirements while maintaining strict adherence to HIPAA confidentiality policies.
- Manage appointment rescheduling, cancellations, and follow-up communications efficiently to optimize clinic workflow.
- Review and update medical records and documentation to ensure completeness and accuracy in compliance with healthcare standards.
- Assist with medical billing processes by collecting collections information and verifying insurance coverage for Medicare or other health plans.
- Maintain a professional front desk environment by managing patient check-in/check-out procedures and providing exceptional customer service.
- Prior experience in a medical office environment or healthcare setting is highly preferred.
- Strong knowledge of medical terminology, health insurance procedures, and clinical confidentiality policies.
- Excellent phone etiquette with the ability to handle multiple calls efficiently while maintaining professionalism.
- Strong interpersonal skills combined with the ability to provide compassionate patient service in a fast-paced environment.Join our team as we deliver exceptional healthcare support through efficient scheduling and outstanding patient communication!
Pay: $19.00 - $21.00 per hour
Expected hours: 13.5 per week
Work Location: In person
Salary : $19 - $21