Medical Assistant

Full job description

South Mountain Community Health is a long-standing family practice located in Boonsboro, MD. South Mountain Community Health was established in 2004 with a mission to assist our patients in meeting their health care needs and goals. We serve all people regardless of health insurance coverage status. We are proud to be active members of our community and loyal supporters of many local activities and youth sports. If you share our mission and vision, we invite you to join a team that wants to make a difference within the community.

We are seeking a Medical Assistant to join our primary care team, supporting both providers and patients in a small, community-focused practice. As a Medical Assistant, you will play a key role in delivering high-quality patient care and ensuring the smooth operation of our office. This position requires strong clinical skills, attention to detail, and a compassionate approach to patient interactions. In addition to assisting providers with exams, procedures, and patient care, you may also support front office tasks as needed in a collaborative team environment.

Status: Full-Time

Responsibilities:

• Greet and room patients, take vital signs, update medical history, and document in EMR accurately and in a timely manner.
• Assist providers with exams, procedures, immunizations, and in-office testing.
• Prepare and send lab specimens; call patients with results as directed.
• Manage medication refills, referrals, and diagnostic order forms under provider supervision.
• Review and address patient health maintenance alerts (e.g., overdue labs, screenings, immunizations, chronic condition follow-up).
• Support patient scheduling, follow-ups, and coordination of care.
• Provide exceptional customer service, addressing patient inquiries, and resolving any issues or concerns promptly and professionally.
• Restock exam rooms, maintain supplies, and check for expired items.
• Perform basic office maintenance tasks such as cleaning rooms and equipment checks.
• Provide patient education on preventive care and encourage compliance with provider recommendations.
• Maintain confidentiality and adhere to HIPAA regulations when handling sensitive patient information.
• Assist in other administrative tasks such as filing, scanning, and organizing documents as required.
• Stay updated on medical office procedures, protocols, and any changes in healthcare regulations.
• Medical Receptionist duties PRN, cross-trained preferred.

Qualifications:

• High school diploma or equivalent required; additional certification in healthcare administration is a plus.
• 2-3 years of experience as a medical assistant. Previous experience in a primary care office setting is preferred.
• Preferred immunizations: documented Tdap, or positive immunity to Varicella, MMR, and Hepatitis B.
• Current CPR certification preferred.
• Proficient in using electronic medical records (EMR) and other computer applications.
• Proven experience as a medical receptionist or in a similar customer service role.
• Strong organizational and multitasking abilities with exceptional attention to detail.
• Demonstrated ability to handle sensitive and confidential information with professionalism and integrity.
• Excellent interpersonal skills, with the ability to maintain a friendly and compassionate attitude in a fast-paced environment.
• Knowledge of medical terminology, procedures, and insurance processes is preferred.
• Ability to adapt to changing situations and work well under pressure.
• Strong problem-solving skills and the ability to exercise good judgment.
• If you are cross-trained in medical reception duties that is a plus.

We offer competitive compensation, a positive work environment, and opportunities for professional growth. If you are a dedicated and personable individual who thrives in a healthcare setting, we encourage you to apply for the position of Medical Assistant!

Full-Time Employee Benefits:

• Medical, Dental, Vision
• SIMPLE IRA Retirement Plan with Employer Match (2%)
• Employer Paid
• Voluntary Insurance Policies: Basic Life Insurance, Short-Term Disability, Long-Term Disability, Accident, Cancer, Critical Illness, Hospital Confinement
• Paid Holidays, PTO Accruals

South Mountain Community Health is committed to diversity and to equal opportunity employment. South Mountain Community Health does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all South Mountain Community Health employees, interns, clients, and contractors.

Job Type: Full-time

Pay: From $20 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Medical Assistant: 2 years (Preferred)

Ability to Commute:

• Boonsboro, MD 21713 (Required)

Work Location: In person

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person

Salary : $20 - $23