Patient Financial Coordinator / Front Desk (Dental)

Overview

Join our established private practice dental practice as a Financial / Treatment Coordinator where accuracy, structure, and clear communication are essential.

This role is not just administrative — it is a key position responsible for financial accuracy, patient account management, and consistent collections. You will serve as the link between patients, providers, and insurance while ensuring that expectations are clear and accounts are handled correctly.

We are a systems-driven office that values organization, accountability, and real-time completion of work. If you prefer structure and take pride in getting details right, you will do well here.

With a timely new hire, we can offer a structured training with direct shadowing from current financial coordinator

Responsibilities

• Present and explain treatment plans, fees, and financial options clearly to patients
• Collect patient portions at time of service and address outstanding balances
• Verify insurance coverage and communicate benefits accurately
• Maintain precise patient accounts, payments, and documentation
• Monitor accounts receivable and follow up on balances appropriately
• Coordinate with clinical team to ensure treatment and financial information align
• Support scheduling, patient flow, and front desk operations as part of a team

We operate with a “no surprises at checkout” standard — financial expectations are addressed before the patient leaves the office.

Skills & Qualifications

• Experience in dental or medical front office preferred
• Strong attention to detail, especially with numbers and documentation
• Comfortable discussing and collecting money in a professional manner
• Ability to follow structured systems and remain consistent
• Clear communicator who can explain financial information confidently
• Organized and able to manage multiple priorities without losing accuracy
• Team-oriented with a shared responsibility mindset

What Sets This Role Apart

• Clear systems and expectations — no guesswork
• Strong emphasis on financial accuracy and accountability
• Opportunity to train directly with current coordinator for a smooth transition
• Team-based environment with shared responsibility, not siloed roles

To Apply

Please include a brief note describing your experience handling financial conversations, collections, or patient accounts.

Pay: From $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Disability insurance
• Employee mentoring program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Parental leave
• Retirement plan
• Uniform allowance

Application Question(s):

• Describe your experience handling financial conversations, collections, or discussing payment with patients/customers.
• How do you handle situations where a patient/customer is hesitant or unable to pay?
• This role requires accuracy with numbers and detailed documentation. Describe how you ensure your work is accurate.

Work Location: In person

Salary : $25