What are the responsibilities and job description for the Work Order Desk Specialist position at South Dakota Board of Regents?
Working Title
Work Order Desk Specialist
Posting Number
CSA02554P
Department
USD-FM Business Office
Physical Location of Position (City)
Vermillion
Posting Text
The Work Order Desk is the primary customer contact for Facilities Management, this position will take work requests from the campus community and enter the data into FM’s TMA system. Work requests include all fire and life safety, moves, projects, campus events, maintenance items, security requests, key requests, and phone requests.
Preferred qualifications include: Proficiency with Microsoft Office, familiarity with TMA systems or ability to learn new software systems, ability to work under pressure while maintaining a strong attention to detail, strong verbal and written communication skills, strong customer service and organizational skills, basic understanding of facility maintenance practices.
Preferred qualifications include: Proficiency with Microsoft Office, familiarity with TMA systems or ability to learn new software systems, ability to work under pressure while maintaining a strong attention to detail, strong verbal and written communication skills, strong customer service and organizational skills, basic understanding of facility maintenance practices.
Posting Date
12/12/2025
Closing Date
Open Until Filled
Yes
First Consideration Date
12/19/2025
Advertised Salary
Duration of the Term
12 months
If Other, describe duration
Appointment Percent
100
Work Hours
Monday – Friday 8:00am – 5:00pm
Typical Hours Worked Per Week
Appointment Type
Regular
Scope of Search
External (includes Internal)
If internal, define scope of search
Internal to USD
This position requires
No Requirement
If other, please indicate
Department Description and Cultural Expectations
The mission of USD Facilities Management is to provide high quality, customer-centered services and facilities that support and promote the mission of the University of South Dakota.
Diversity and inclusiveness are values that are embraced and practiced at the University of South Dakota. Candidates who support these values are encouraged to apply.
Diversity and inclusiveness are values that are embraced and practiced at the University of South Dakota. Candidates who support these values are encouraged to apply.
Equal Employment Opportunity Statement
USD is committed to fostering a dynamic and welcoming working and learning environment for all. USD provides equal employment opportunities to all employees and applicants for employment without regard to ideological, political, or sectarian opinions or perspectives; or race, color, creed, religion, sex, ancestry, disability, national origin or any other factor protected by applicable federal, state, or local laws. USD is committed to the principles of free expression and encourages the timely and rational discussion of topics in an environment that is intellectually and ideologically diverse.