What are the responsibilities and job description for the Social Services Worker 2 position at SOUTH CENTRAL OHIO JOB AND FAMILY SERVICES?
Social Services Worker 2 - Child Protective Services Division / Intake/Ongoing
Work Location: McArthur, OH - Vinton County
Probationary Hourly Rate: $20.00
(1-Year Probationary Period)
Mid-Probationary Hourly Rate: $21.08
Post Probationary Hourly Rate: $22.22
Pay Range: $20.00-$28.35
Internal Applicants: Refer to the compensation policy.
External Applicants: Pay is negotiable based on like work experience and education.
ESSENTIAL FUNCTIONS:
Receives & investigates complaints & referrals (by telephone, in-person or email) regarding alleged child abuse or neglect; makes initial contact with children & families; initiates agency intake process; assists law enforcement personnel in investigation of alleged abusive situations; assesses risks during home & field visits; makes referrals to other community agencies when children are in need of other resources; cooperates with other agencies & personnel when referring cases for further services; completes documentation detailing investigations; prepares summaries upon removal of abused or neglected children; testifies in court; provides counseling & referrals; handles sensitive inquiries & contacts from families, customers, & the general public; furnishes appropriate information to other counties & agencies; responds to questions & inquiries from the community regarding child abuse/neglect situations. Consults with Prosecutor as necessary to gain legal counsel re: case matters. Maintains confidentiality as specified by federal, state or local rules & laws.
Provides crisis intervention services; provides casework services to children & families to maintain stability in the family unit (e.g., interviews customers & families; transports customers when needed; monitors family visitations, etc.); provides casework services to selected group of children & families with special needs (e.g., performs intensive services; performs assessments & studies regarding children; provides specialized services as needed, etc.); provides information & referral services & counsels customers receiving agency emergency &/or protective services. Must be available to be on-call 24-hour services on a scheduled basis (e.g., on weekends, holidays, after business hours); attends & participates in evening appointments & meetings.
Provides ongoing protective casework services to children & families to maintain stability in the family unit within guidelines & time frames specified by federal, state & local laws (i.e., interviews children & families, school staff & general public in office or field; provides counseling & referrals; handles sensitive inquiries & contacts from families, customers & general public; transports customers when needed; monitors families & visitations; develops, reviews, revises & implements customer service plans including requirements of regulatory bodies; coordinates schedules & attends meetings with & cooperates with other agencies (e.g., schools, law enforcement etc.); coordinates community resources & services after determining need through assessment; conducts home management program including on-site as necessary (e.g., teaching family life skills & other specialized services); provides emotional support & nurturance to customers; supervises assigned cases).
Consults with Prosecutor as necessary to gain legal counsel regarding case matters. Compiles social histories & diagnostic reports for agency & court related to provision of agency protective services. Attends court hearings as subpoenaed or assigned (i.e., provides court documents in a timely manner as ordered or requested; testifies regarding family progress in case plan; makes recommendations for reunification & on other matters pertinent to case; keeps Prosecutor properly informed & cooperates with them to ensure accurate & complete testimony & court documents are provided). Prepares & completes reports, correspondence, case records, etc. Maintains files & records both written and electronic. Receives & investigates complaints of child abuse & neglect, dependency, or exploitation; provides diagnostic & crisis intervention services: determines need & eligibility for service & intervention; monitors home conditions & testifies in court regarding facts of case.
Must be available for assignment in the on-call schedule rotation to provide 24-hour emergency services (e.g., on weekends, holidays, after business hours); attends & participates in evening appointments & meetings.
Remains informed of current procedures pertinent to duties; participates in staff development activities; attends meetings, training & conferences as assigned by director or designee to meet & maintain agency, state & federal training standards or mandates.
Exhibits regular & predictable attendance.
NON-ESSENTIAL FUNCTIONS:
Any other duties as assigned by Supervisor or Director.
Salary : $20 - $28