What are the responsibilities and job description for the System Integration Engineer Level II (Salesforce) position at Source Code Technologies LLC?
Job Details
Role Overview
The System Integration Engineer – Level II will play a key role in designing and delivering scalable, secure, and reusable Salesforce platform solutions across multiple government agencies. This role focuses on enterprise architecture, cross-agency integrations, and alignment with Salesforce CoE standards while enabling case management, citizen engagement, and AI-driven analytics.
Key Responsibilities
- Define end-to-end Salesforce architecture including business processes, integrations, data, security, and platform components
- Design multi-cloud Salesforce solutions leveraging:
- Salesforce Service Cloud
- Experience Cloud
- OmniStudio
- Data Cloud
- MuleSoft
- Agentforce
- Tableau
- Translate business strategies and agency needs into standardized, reusable Salesforce solutions
- Define system boundaries, architectural guardrails, data models, integration patterns, and environment strategies
- Extend Public Sector Salesforce data models to meet agency-specific requirements
- Architect reusable intake, engagement, and omni-channel solution patterns for multi-agency adoption
- Ensure agency use cases (e.g., child welfare, licensing, investigations) align with standardized Salesforce accelerators instead of custom silos
- Design and manage data flows and cross-agency analytics
- Provide technical leadership and architectural guidance to solution delivery teams
Mandatory Qualifications
- Level II: More than 7 years of experience working on complex IT projects
- Minimum 2 years in a leadership role as a System Integration Engineer
- More than 7 years of Salesforce architecture and solution design experience
- Minimum 3 years of hands-on experience with Salesforce Service Cloud and CRM
Desirable Qualifications
- 2 years of experience with Salesforce integrations using REST/SOAP APIs and MuleSoft
- 2 years of experience designing large multi-org or multi-tenant Salesforce solutions
- Salesforce Certified Application Architect (preferred)
- 1 year of experience with Salesforce Shield, encryption, and platform security
- 1 year of experience with Salesforce Marketing Cloud
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.