IT Field Support Specialist (Imaging) - TS/SCI with Full Scope Poly is Required

Total Compensation range of $34,680 - $49,880 per year
Compensation package includes 100% company Funded BCBS Health, Dental and Vision Insurance Plan. 3 weeks PTO, 11 Government Holidays and more......Sound Engineering Solutions is excited to share this new opportunity! Join our team and take the next step in your cleared career with excellent benefits, professional growth, and meaningful work that supports the mission.

Active & Current TS/SCI with Full Scope Poly is REQUIRED

Job Title: IT Field Support Specialist 

Location: Columbia, MD

Job Responsibilities:       

• Utilizes MDT servers to deploy latest computer image to new and recycled computers.
• Fulfills equipment requests for newly imaged workstations according to daily work priorities.
• Configures computers, communications devices and peripheral equipment.
• Trains site personnel in proper use of imaging tools.
• Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
• Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
• Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
• Ensures image benches are operational. If operational status is lost alert proper management team.

Requirements:

• Active & Current TS/SCI with Full Scope Poly is REQUIRED
• Minimum education and experience level: High school/GED and four (4) years of experience AND 8570 Certification. Preferred Security
• Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches. Demonstrated ability to read and understand technical manuals and schematics. Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access). Able to manage time and priorities effectively. Able to work efficiently with minimal supervision. Proficient in working with end-users remotely. Demonstrated expertise in Microsoft Windows 7 and 10. Familiar with Active Directory security and policies. Excellent analytical and problem solving skills. Outstanding communication skills to relate with team members and support workers. Must be able to drive a company vehicle and lift 50 lbs. Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management.