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Account Manager

Sotera Health Company
Oak Brook, IL Full Time
POSTED ON 5/14/2026 CLOSED ON 6/26/2026

What are the responsibilities and job description for the Account Manager position at Sotera Health Company?

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

Account Manager

This position reports to Strategic Sales Director Food/Commercial and interfaces with customers, company managers & staff. This position requires a high energy self- starter who can work independently, is company oriented and committed for growth strategies, customer retention, and continuous customer engagement.

Exposures: CRM Sales Management Tool, E1 system, customer pricing and term details, contracts.

Responsibilities

  • Sales background in food or commercial products with 3 years’ experience, managing 50 accounts.
    • Responsible for $20 million in sales revenue.
    • Screening of all non-medical leads to determine who will manage the account.
  • Existing Accounts:
    • Implementation of all agreements.
    • Renewal of existing agreements
    • Review and approve quarter price increases margins determine necessary price increases.
    • Review monthly/weekly volumes to determine any customer issue that impacts year end results.
  • Provide an evaluation of customer issues and propose dose resolutions to the director.
    • Analyzing data for the Director
    • Seeking legal approval of various contracts
    • Provide direct support to the Director regarding customer satisfaction and complaints.
  • Regulations:
    • Must be able to determine the applications of FDA regulations for the sterilization of food/ packaging/animal food/ pet treats/ protecting company liability.
  • Market Activities:
    • Regularly monitor the customer base to determine market trends.
    • Monitor FDA recalls, FDA approvals, and FDA petitions.
    • Provide industry intel to the Director.
    • Back up sales support for when the Director is travelling or on vacation.
    • Prepare PowerPoint presentations to share with the Director that will help improve results.
Required Qualifications

  • 3-years knowledge of food/beverage/pet/packaging industries.
  • Consistent results regarding increasing sales.
  • Good presentation skills.
  • Hands on and collaborative behavior
  • Strong written management and communication skills.
  • Proficient in Office package and data tools
  • Undergraduate degree within a Business or Science-related field. Advanced degree preferred.

Pay & Benefits

Salary Range: $65,500 - $107,000 per year, depending on experience.

Sotera Health Offers a Competitive Benefits Package That Includes

  • Eligible for Sales Incentive Plan
  • Medical, Rx, Dental, Vision, Disability, Life Insurance, Health Savings and Flexible Spending Accounts
  • 401(k) program with Company match that immediately vests
  • Paid holidays, vacation and sick time
  • Free financial planning assistance
  • Paid parental leave
  • Education assistance
  • Voluntary benefits including Critical Illness, Accident, Hospital Indemnity and Pet Insurance
  • Employee Assistance Program (EAP)

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Sterigenics U.S. LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. We strongly encourage those from underrepresented groups to apply.

VEVRAA Federal Contractor

Sotera Health goes to market through its three best-in-class businesses – Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries.

Salary : $65,500 - $107,000

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