What are the responsibilities and job description for the Data Analyst position at SoTalent?
Data Analyst
📍 Location: Teaneck, NJ,US
🏢 Industry: Staffing and Recruiting
💼 Work Setting: Hybrid
Are you a data-driven professional with experience in analytics, financial services, or collections operations?
This role offers the opportunity to work closely with collections, risk, and operations teams to optimize recovery strategies, monitor portfolio performance, and drive business decisions through data.
Key Responsibilities
Data Analysis & Business Insights
• Analyze large collections datasets, including delinquent accounts, payment trends, and recovery performance.
• Identify patterns and insights that support effective collections strategies.
• Deliver actionable recommendations to improve recovery outcomes and operational effectiveness.
• Support data-driven decision-making through comprehensive analysis and reporting.
Collections Strategy Optimization
• Partner with collections, credit risk, and operations teams to improve collections processes.
• Identify opportunities for:
- Early customer intervention
- Enhanced recovery strategies
- Portfolio optimization
• Evaluate the effectiveness of collections initiatives and recommend improvements.
Portfolio Performance Monitoring
• Monitor key collections performance metrics and KPIs.
• Track:
- Recovery Rates
- Delinquency Trends
- Collections Targets
- Portfolio Performance
• Provide early warning indicators of emerging risks and performance issues.
Reporting & Automation
• Develop, automate, and maintain operational reports and dashboards.
• Utilize tools such as:
- SQL
- Power BI
- Tableau
- Excel
• Improve reporting efficiency and reduce manual processes through automation.
• Present collections performance results to operational stakeholders and management teams.
Cross-Functional Collaboration
• Work closely with:
- Collections Operations Teams
- Credit Risk Teams
- Product Teams
- Finance Teams
- Business Leaders
• Align analytical insights with collections and business objectives.
• Support strategic initiatives through data-driven recommendations.
Ad-Hoc Analysis & Process Improvement
• Conduct ad-hoc analysis related to:
- Portfolio Reviews
- Risk Assessments
- Recovery Performance
- Operational Improvements
• Identify process inefficiencies and recommend enhancements.
• Support initiatives aimed at reducing operational costs and improving collections effectiveness.
Required Qualifications
Education
• Bachelor's Degree in:
- Business
- Finance
- Economics
- Statistics
- Mathematics
- Business Technology
- Related Field
Experience
• 2 years of experience in:
- Data Analysis
- Business Analytics
- Collections Operations
- Lending
- Banking
- Financial Services
• Experience working with operational and financial datasets.
Technical Skills
Data Analysis
• SQL
• Microsoft Excel (Advanced)
• Data Mining & Analysis
• Statistical Analysis
Reporting & Visualization
• Power BI
• Tableau
• Dashboard Development
• KPI Reporting
Programming (Preferred)
• Python
• R
Financial & Collections Analytics
• Collections Performance Analysis
• Recovery Analytics
• Delinquency Analysis
• Portfolio Monitoring
• Risk Analysis
Key Skills
• Data Analysis
• Collections Analytics
• Business Intelligence
• SQL
• Power BI
• Tableau
• Portfolio Monitoring
• Financial Services Analytics
• Process Improvement
• Reporting Automation
• Stakeholder Management
• Problem Solving