What are the responsibilities and job description for the Front Desk Receptionist/Office Assistant position at Sonoma Springs Dental?
Join Our Energetic Dental Team - Bilingual Dental Receptionist (Spanish/English)
Sonoma Springs Dental Position: Front Office Receptionist
About UsAt Sonoma Springs Dental, we pride ourselves on creating a warm, welcoming environment where patients feel like family. Our team is supportive, upbeat, and passionate about providing high-quality, personalized care. We’re growing and looking for the right person to be the friendly face and voice of our practice! We see many Spanish speaking patients, and need help to provide clear communication for their best care possible.
Position OverviewWe are seeking someone with prior dental experience to join our front office team. This role is essential in delivering an exceptional patient experience—from the first phone call to check-out.
Key Responsibilities
- Greet patients warmly and create a positive first impression
- Answer phones, schedule appointments, and manage patient flow
- Verify insurance benefits and explain coverage clearly to patients
- Present treatment plans and assist with financial arrangements
- Maintain accurate patient records and ensure HIPAA compliance
- Coordinate with clinical team to ensure smooth daily operations
Qualifications
- Must be fluent in Spanish and English
- Previous dental office experience required (front office or back experience is great)
- Strong understanding of dental terminology and procedures
- Any experience with dental software (e.g., Dentrix, Eaglesoft, Open Dental) - We will train you on our software!
- Excellent communication and customer service skills
- Highly organized, detail-oriented, and reliable
What We Offer
- Competitive pay (based on experience)
- Supportive, team-oriented work environment
- Opportunities for growth and development
- A positive workplace culture where your personality shines
Who You AreYou’re friendly, confident, and love connecting with people. You can multitask like a pro, stay calm under pressure, and genuinely enjoy helping patients feel comfortable and cared for.
Pay: $23.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
Work Location: In person
Salary : $23 - $30