What are the responsibilities and job description for the Business Office Coordinator position at Sonida Senior Living?
Find your joy here, at Villa Santa Barbara, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!
Villa Santa Barbara, a premier retirement community, provides quality care to residents in an assisted living community.
This position is scheduled 40 hours per week, typically during regular business hours. Will be required to assist with front desk coverage for lunch breaks and concierge PTO, which may include periodic evening or weekend coverage.
You belong on our team if you are interested in:
- Cutting edge technology enhances the lives of our residents and makes your job easier and more effective.
- SafelyYou - AI video technology that detects and prevents falls
- Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
- Sage - Improve call light response time and improvement to service and care
- Microsoft Power BI - one stop for all data needs
- Company support for educational and learning opportunities
- Paid referral programs for Team Member and Resident referrals
- Medical, dental, vision, and life/disability insurances*
- 401k retirement savings offering a discretionary match determined each year based on company performance
- Employee Assistance Program
- Dependent Care and FSA saving accounts
- PTO available day one
- Paid Training
*Benefit eligibility dependent on employment status
Job Description:
The Business Office Coordinator is responsible for supporting the business office functions at the community, focusing on both resident and staff support. This position serves as the community’s support resource for handling and managing questions/inquiries from residents and their families related to services, billing or solving concerns. Support provided as well as our own employees with payroll, benefits, orientation and may perform recruiting and interviewing assistance as well.
Business Office Coordinator Responsibilities include:
- Assists with implementation and assures all employees are following Company policies and procedures, and assist administering, coordinating, and directing all activities in accordance with the policies and procedures, benefit enrollment, orientation, and general HR responsibilities and compliance.
- Ensures compliance with all laws, rules, and regulations (i.e., HIPAA, State Regulations, OSHA, and infection control protocols, etc.)
- Assures accurate completion of admissions forms, contracts, etc.
- Tracks state requirements as indicated for training, certifications and licensure, and maintains records required by licensing agencies. If appropriate, be thoroughly familiar with the financial terms of any Medicaid waiver or other government payor program in which the Company participates.
- Offers support by fielding staff, resident and family complaints/concerns, executing policy and procedure, and assisting with lease signings.
- May be required to assist with accounts payable and submission of purchase orders
Qualifications:
- High School Diploma required, Associate preferred in the area of Accounting or Finance or a related field and one year of experience with business office functions; or an equivalent combination of education and experience. Must be proficient in reviewing and explaining ledgers to customers.
- One (1) to Two (2) years’ experience working in an office setting, Previous RCFE experience preferred
- Must be extremely proficient in Microsoft computer programs, as well as comfortable training residents on electronic payment portal and other online resources