What are the responsibilities and job description for the Restaurant Shift Manager position at Sonic Drive-In?
As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include:
- Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a Supersonic experience to every guest
- Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time
- Helping employees understand the big picture and their role by sharing the "why" behind tasks
- Celebrating team successes and coaching for better performance
- Setting clear expectations and providing continuous feedback throughout shift
- Creating an upbeat positive atmosphere during the shift that makes work fun
- Managing the majors: food and paper, labor, and guest service
- Maintaining and enforcing SONIC safety and sanitation standards
- Relentlessly complying with all federal, state, and local laws and regulations
What You'll Need:
- Excellent leadership and communication skills
- High standards for self and the team
- Positive attitude, especially during rushes or stressful situations
- Resiliency – trying different approaches to solve a problem; working to get better every day
- Eagerness to learn and grow professionally and personally
- Ability to prioritize and complete tasks accordingly
- Effective communication skills; basic math and reading skills
- Willingness to work irregular hours, including nights, weekends, and/or holidays
