Maintenance Supervisor

Job Description Summary

The Engineering Supervisor supports the Chief Engineer in overseeing all maintenance and engineering operations at the hotel. This hands-on leadership role is responsible for supervising day-to-day maintenance activities, coordinating preventive maintenance programs, ensuring guest satisfaction, and maintaining all building systems in top condition. You’ll lead by example—coaching team members, responding to service calls, and ensuring the property remains safe, efficient, and compliant with Sonesta and local standards.

Job Description

Key Responsibilities:

• Supervise daily operations of the Engineering Department under the direction of the Chief Engineer.

• Assign, review, and perform maintenance and repair tasks on HVAC, electrical, plumbing, carpentry, and mechanical systems.

• Conduct regular property inspections to ensure the highest standards of safety, cleanliness, and functionality.

• Support and execute preventive maintenance programs to reduce downtime and extend equipment life.

• Respond promptly and professionally to guest requests and service calls.

• Ensure all maintenance activities are performed in compliance with Sonesta brand standards, safety protocols, and regulatory requirements.

• Train, motivate, and develop engineering team members to deliver consistent, high-quality results.

• Maintain accurate maintenance logs, inventory, and records.

• Assist with capital projects, renovations, and energy management initiatives.

• Support emergency response procedures and ensure life safety systems are operational at all times.

• Qualifications

• High school diploma or equivalent required; technical or trade school certification preferred.

• Minimum of 3 years of building or hotel engineering experience, with at least 1 year in a supervisory or lead role.

• Strong working knowledge of HVAC, electrical, plumbing, and mechanical systems.

• Excellent leadership, communication, and problem-solving skills.

• Ability to read and interpret blueprints, schematics, and technical manuals.

• Experience with Computerized Maintenance Management Systems (CMMS) preferred.

Additional Job Information/Anticipated

Pay Range

PHYSICAL REQUIREMEMTS:

• Ability to push, pull, grasp, lift or carry supplies, equipment or tools weighting up to 75 lbs. occasionally
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, kneeling, climbing and crawling
• Ability to talk on the radio to receive and place calls to fulfill requests
• Ability to focus attention on details, speed and accuracy.
• Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals.
• Must be able to work in a fast paced and customer service-orientated environment; to perform duties under pressure and meet deadlines in a timely manner and work overtime when needed.

OTHER REQUIREMENTS:

• Understand and operate basic electrical and plumbing
• Painting and dry wall
• Ability to prioritize and organize work assignments.
• Ability to communicate effectively in English with guests, management and colleagues.
• Refrigeration and Air Conditioning/HVAC experience a plus.
• Must have open availability including days, nights, weekends and holidays.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.