Senior Human Resources Manager

Senior Human Resource Manager:

SOMOS Mayfair is seeking a mission-aligned Senior Human Resources Manager (Senior HR Manager) to support and strengthen our people-centered strategies and practices through an equity-focused HR lens.The Senior HR Manager is a newly defined role created to centralize and advance a core body of work previously managed by the Director of Administration. While the position itself is new, the candidate will step into a mature infrastructure with established processes. This role is ideal for a well-rounded experienced HR professional who is passionate about social justice and eager to build inclusive, responsive systems that reflect the lived experiences of immigrant, working-class, and multi-generational communities. The Senior HR Manager is the sole architect and executor of the HR function. Reporting directly to a Co-Executive Director, this role blends high-level strategic planning with hands-on operational delivery. The Senior HR Manager will play a key role in maintaining core HR operations including personnel recordkeeping, benefits administration, recruitment, onboarding, compliance, and employee relations. They will support staff development and well-being through thoughtful coordination of training, workforce development initiatives, and internal policies that prioritize equity and accountability. 

This position requires a balance of technical HR skills and strong interpersonal judgment, with a deep understanding of how traditional HR practices can reinforce systemic inequities. The ideal candidate will be detail-oriented, highly ethical, and committed to fostering a healthy, inclusive workplace culture aligned with SOMOS Mayfair’s values and vision. This position offers the opportunity to shape HR strategy in a mission-driven organization while working alongside a passionate and diverse team dedicated to community transformation.

Ideal Candidate Qualifications and Qualities

• Deep passion and commitment to advancing social justice in immigrant, working class and multi-generational communities
• Understand the ways in which traditional HR practice can perpetuate exclusionary systems
• Understand the impact of traditional HR practices on systemic racism and bias in the workplace
• Demonstrate sensitivity to different cultural backgrounds and lived experiences of people of color
• Act with integrity, professionalism, and confidentiality
• Ability to develop constructive and cooperative working relationships with others, and maintain them over time
• Dedicated to building equitable experiences and strengthening inclusion acumen across the organization
• Models inclusive behaviors and proactively manages bias in everyday interactions
• Takes full ownership of tasks and remains accountable for successful outcomes
• Upholds strong moral and ethical standards, even when faced with challenging decisions
• Approaches sensitive employee relations and conflict resolution with strict confidentiality, objectivity, and a commitment to restorative practices
• Welcomes feedback as a means to professional and personal growth 
• Expertise in principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems

Key Knowledge, Skills, and Abilities

• Bachelor’s degree in Human Resources; or a minimum of 5 years of human resource management experience, preferably in a nonprofit or mission-driven organization
• SHRM-CP/PHR or HR Generalist Certification, preferred
• Thorough knowledge of employment-related laws and regulations
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Negotiations skills - ability to bring others together in an attempt to reconcile differences
• Ability to handle difficult conversation such as complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
• Ability to maintain composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations
• Knowledge of principles and methods for curriculum and training design and instruction for individuals and groups, and the measurement of training effects
• Proficient in English and Spanish; ability to read, write and speak in both languages required

Position Requirements

• Flexibility in your schedule to attend evening and weekend job activities as needed
• Ability to work onsite (in person) at our San José, CA location
• Valid California driver’s license with a clean driving record and current proof of insurance
• DOJ fingerprint and background clearance
• TB clearance and Mandated Reporter certification
• Participation in all mandatory professional development trainings and staff sessions, including Universidad Popular Mayfair (UPM)

Duties and Responsibilities (approximate % of time)

Strategic Partnership and Alignment (25%) 

• Serve as a trusted thought partner to the Co-Executive Directors and Director Bench on people leadership, organizational culture, workforce planning, team dynamics, change management and organizational health
• Coach and support Directors and managers in managing performance, navigating difficult conversations, and building strong teams
• Take ownership of HR budgets in partnership with Co-Executive Director and Director of Finance and Operations, ensuring responsible planning, forecasting and resource alignment
• Provide management with information and training related to interviewing, performance appraisals, coaching techniques, and documentation of performance issues
• Partners with the Managers Bench leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning
• Partner with department directors to implement restorative justice and trauma-informed strategies when addressing personnel issues, prioritizing harm reduction and professional growth over punitive measures
• Implement programs and initiatives that support employee wellbeing, such as wellness programs and work-life balance initiatives;
• Always uphold our full SOMOS model. Support families and partners to understand this way of working by modeling our integrated approach
• Seek out opportunities to collaborate to across SOMOS departments and build relationships

Talent Acquisition and Workforce Development: (30%)

• Manages the talent acquisition process, which includes finalizing job descriptions, overseeing recruitment, interviewing, and hiring of qualified job applicants, including preparing offer letters and onboarding paperwork
• Coordinate and conduct new employee onboarding and orientation programs to foster positive attitude toward organization
• Conduct exit interviews and ensure that necessary employment termination paperwork is completed
• Analyze training needs to design employee development and assist with the coordination of existing training programs
• Lead the continuous refinement of the Performance Management System, transitioning it from a standard compliance exercise into a mission-driven tool that fosters accountability, transparency, and professional excellence
• Partner with department directors to design and manage individual leadership development programs to identify and prepare the next generation of leaders from within the organization's existing workforce

Compliance and Risk Management (30%)

• Reviewing and revise HR policy and processes to address historical and systemic inequalities often found on traditional HR processes 
• Confer with the Co-Executive Director and the management team to develop and implement personnel policies or procedures
• Provide guidance to employees and managers on existing policies and procedures
• Support ongoing education of management and supervisor about all regulatory and legal requirements that can affect the organization
• Ensure consistent, fair, and transparent application of HR policies across the organization
• Support with regular internal audits that help HR department proactively identify and address potential compliance issues before they escalate into serious problems
• Maintaining accurate and up-to-date employee files, both physical and digital, including personnel information, organizational charts, employee rosters, performance evaluation forms, training records, etc.
• Process general documents for any employee changes, such as promotions, transfers, and terminations
• Manage all aspects of workers’ compensation insurance, including claim reporting and coordination, compliance with state regulations, and contract renewal across all states
• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources
• Stay current on employment law, HR practices, and emerging approaches relevant to nonprofit, equity-centered and community-rooted workplaces
• Lead the continuous research and implementation of progressive HR practices that align with our commitment to being an equity-centered, community-rooted workplace

 Payroll and Benefits Oversight (10%)

• Partner with the Finance Team to ensure accurate compensation for all employees across the organization, including the implementation of wage & hour policies and annual compensation changes 
• Process state-related employee claims, including garnishments, disability, paid family leave, and unemployment
• Manage the annual review, selection, and enrollment of organizational benefits, including 401K, and health insurance.
• Administer employee benefits programs, such as health insurance, retirement plans, and other rewards; handle all employee inquiries related to benefits

Administrative (5%)

Applications will be accepted until May 8th. To apply, please visit our website, https://www.somosmayfair.org