What are the responsibilities and job description for the Medical Front Desk Receptionist position at Somerset Spine & Nerve?
Job Overview
We are seeking a friendly and organized Front Desk Receptionist to join our medical office team. The ideal candidate will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. This role is vital in maintaining smooth daily operations and providing excellent customer service to our patients.
Duties
- Greet patients and visitors warmly upon arrival, creating a positive first impression.
- Check patients in and out accurately, ensuring all necessary information is recorded.
- Schedule medical appointments, coordinating with healthcare providers to accommodate patient needs.
- Arrange surgical appointments and coordinate related scheduling details.
- Manage referral scheduling, ensuring timely processing and follow-up.
- Answer phone calls promptly, address patient inquiries, and provide essential information.
- Maintain organized patient records and ensure confidentiality of sensitive information.
- Assist with administrative tasks such as filing, data entry, and managing office supplies as needed.
Experience
- Previous experience in a medical office or healthcare setting is preferred but not required; strong organizational skills and a professional demeanor are essential.
- Excellent communication skills, both verbal and written, to effectively interact with patients and staff.
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
- Proficiency with basic computer applications and scheduling software is advantageous.
This position offers an opportunity to be an integral part of a dedicated healthcare team, providing essential support that enhances patient care experiences.
Pay: $20.00 - $26.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Medical Front Desk or Medical Assitant: 1 year (Preferred)
Work Location: In person
Salary : $20 - $26