What are the responsibilities and job description for the Medical Receptionist position at Som Medical Practice?
About the Role:
Som Medical Practice in Lockport, NY is looking for a friendly and organized Medical Receptionist to be the welcoming face of our practice. This is a great opportunity to join a dedicated healthcare team where your people skills and attention to detail make a real difference every day.
Responsibilities:
- Greet and check in patients in a warm, professional manner
- Schedule, confirm, and manage patient appointments using practice management software
- Answer and direct incoming phone calls, emails, and patient inquiries
- Verify patient insurance eligibility and collect co-pays at time of service
- Maintain and update accurate patient records and demographic information
- Coordinate referrals, authorizations, and communication between patients and clinical staff
- Ensure the front desk and waiting area remain organized and welcoming
Requirements:
- Prior experience as a medical receptionist or in a healthcare front office setting preferred
- Familiarity with medical terminology, EHR/EMR systems, and insurance verification
- Strong communication and interpersonal skills with a patient-first attitude
- Ability to multitask and stay organized in a fast-paced clinical environment
- Proficiency in Microsoft Office and general computer skills
- High school diploma or equivalent required; medical administrative certification a plus
- Dependable, detail-oriented, and committed to patient confidentiality (HIPAA)
About Us:
Som Medical Practice is a trusted healthcare provider serving the Niagara Falls, NY community with compassionate, patient-centered care. Our team is committed to creating a supportive and respectful environment for both our patients and our staff. We take pride in fostering a workplace where every team member feels valued and empowered to grow.
*MUST BE ABLE TO TRAVEL TO OUR NIAGARA FALLS OFFICE FOR TRAINING FOR THE FIRST 30 DAYS, THEN TRANSFER TO OUR LOCKPORT OFFICE
*MUST BE AVAILABLE BETWEEN THE HOURS OF 8AM AND 6PM
*MUST BE ABLE TO TRAVEL TO OUR NIAGARA FALLS OFFICE FOR TRAINING FOR THE FIRST 30 DAYS, THEN TRANSFER TO OUR LOCKPORT OFFICE
*MUST BE AVAILABLE BETWEEN THE HOURS OF 8AM AND 6PM
Salary : $20 - $22