Demo

End User Support Specialist

Solyssey
Newton, NC Full Time
POSTED ON 5/7/2026
AVAILABLE BEFORE 6/6/2026
The scope is this:
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

• Hands-on experience with Windows/Linux/Mac OS environments

• Experience in ITSM Ticketing tools (ServiceNow, Remedy, Jira, etc.)

• Experience with Autopilot and Intunes

• Good understanding of computer systems, mobile devices and other tech products

• Ability to diagnose and troubleshoot basic technical issues, BSoD (Blue Screen of Death)

• Teams & Outlook Troubleshooting

• Excellent problem-solving and communication skills.

• How to identify the Domain user and normal user

• AD, Active Directory issue

Salary.com Estimation for End User Support Specialist in Newton, NC
$52,638 to $66,007
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