What are the responsibilities and job description for the MSP NOC Engineer position at Solvere One/HouseCall?
Solvere One is seeking highly qualified applicants to perform Network Operations Center Engineer work for our clients.
Solvere One has established a top-level brand that focuses on network security and proactive management solutions as a chosen provider of IT services and consulting. Inspired to assist organizations during the current global financial crisis and beyond, Solvere One focuses on corporate partnership, proactively managing technology that proves vital for business productivity and growth, while reducing the cost of IT ownership.
We provide executive level, white-glove support. Therefore, applicants need to multi-task duties and prioritize according to client needs and schedules. Highly qualified candidates will be self-starters, highly motivated, and eager to contribute to the well-being of the organization while operating in a fast-paced environment.
Job Description: The Network Operations Center Engineer will be responsible for creating and managing proactive monitoring and maintenance of internal and client-facing systems to ensure high levels of availability and security. Also responsible for procurement, installation, support and administration of desktop computers, servers and networks. Responsibilities are listed but not limited to the following:
Role-Specific Competencies:
Functional Responsibility:
● Creates and manages all levels of internal and client-facing monitoring.
● Creates, manages, and monitors all levels of internal and client-facing scripting and automation.
● Creates and manages all levels of client technology reporting.
● Suggests, evaluates, and implements applications that help improve staff and client efficiency.
● Provides intermediate to advanced level computer systems and/or network administrative support services.
● Enterprise management of a PC environment, as well as mobile device installations/support including Blackberry, Android, and iPhone. Evaluates and installs patches and resolves software related problems.
● Monitors and performs server system backups and recovery.
● Understands and works within the policies and procedures established by an organization for systems administration.
● Initiates and implements improvements in all areas of IT responsibility.
● Responds/acts in upper-management direction.
● Identifies and provides standards for gathering information for use in trend analysis and reports information to company management
Experience Required:
● ConnectWise Automate
● PowerShell scripting
● Backup and Disaster Recovery
● Windows Desktop OS support and troubleshooting
● Windows Server OS configuration and support
● Network configuration and troubleshooting
● Enterprise management of a PC environment, as well as mobile device
● Installations/support including Blackberry, Android, and iPhone
● Hardware support and troubleshooting
● SAN management
● HyperV and VMware ESX
● Microsoft Exchange
Additional Qualifications:
● Web presence management
● Apple/Mac support are considered a plus
Solvere One has established a top-level brand that focuses on network security and proactive management solutions as a chosen provider of IT services and consulting. Inspired to assist organizations during the current global financial crisis and beyond, Solvere One focuses on corporate partnership, proactively managing technology that proves vital for business productivity and growth, while reducing the cost of IT ownership.
We provide executive level, white-glove support. Therefore, applicants need to multi-task duties and prioritize according to client needs and schedules. Highly qualified candidates will be self-starters, highly motivated, and eager to contribute to the well-being of the organization while operating in a fast-paced environment.
Job Description: The Network Operations Center Engineer will be responsible for creating and managing proactive monitoring and maintenance of internal and client-facing systems to ensure high levels of availability and security. Also responsible for procurement, installation, support and administration of desktop computers, servers and networks. Responsibilities are listed but not limited to the following:
Role-Specific Competencies:
Functional Responsibility:
● Creates and manages all levels of internal and client-facing monitoring.
● Creates, manages, and monitors all levels of internal and client-facing scripting and automation.
● Creates and manages all levels of client technology reporting.
● Suggests, evaluates, and implements applications that help improve staff and client efficiency.
● Provides intermediate to advanced level computer systems and/or network administrative support services.
● Enterprise management of a PC environment, as well as mobile device installations/support including Blackberry, Android, and iPhone. Evaluates and installs patches and resolves software related problems.
● Monitors and performs server system backups and recovery.
● Understands and works within the policies and procedures established by an organization for systems administration.
● Initiates and implements improvements in all areas of IT responsibility.
● Responds/acts in upper-management direction.
● Identifies and provides standards for gathering information for use in trend analysis and reports information to company management
Experience Required:
● ConnectWise Automate
● PowerShell scripting
● Backup and Disaster Recovery
● Windows Desktop OS support and troubleshooting
● Windows Server OS configuration and support
● Network configuration and troubleshooting
● Enterprise management of a PC environment, as well as mobile device
● Installations/support including Blackberry, Android, and iPhone
● Hardware support and troubleshooting
● SAN management
● HyperV and VMware ESX
● Microsoft Exchange
Additional Qualifications:
● Web presence management
● Apple/Mac support are considered a plus
Employees will be expected to interact with clients on a daily basis in various capacities. Professionalism and courteousness are required. Excellent verbal and written communication skills are also required.
This is a full-time, salaried position. Salary commensurate with experience.
Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc.
"In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire."