Program Manager

The Senior Program Manager will have a passion for technology advisory, excel in navigating complex client environments, have a strong desire to deliver client objectives with best-in-class service, and thrive in a dynamic, fast-paced environment.

Key Responsibilities

• Provide functional leadership and management oversight to strategic client program initiatives
• Maintaining the program budget and resource plan
• Gain a comprehensive understanding of the overall program initiative, requirements, and objectives
• Work with internal team(s) and client to define tasks, responsibilities, and resource alignment
• Create, maintain, and facilitate project plans and schedules with clearly defined tasks, milestones, and target completion dates – leveraging client project management tools
• Design and own task board for all direct and indirect related workstreams
• Align project plans in master integrated plan structure for management of multiple workstreams utilizing agile, waterfall, or hybrid project management methodologies
• Provide functional status report-outs to leadership and project teams including C-Suite
• Capture key information and decisions for organized reporting, tracking, and documentation presentation
• Develop program management runbook including vendor management, lifecycle, end-to-end process flows, organizational assessment, etc.
• Coordinate across client organizations at all levels of leadership to schedule sessions for discovery, planning, status, delivery, etc.
• Establish program governance and communication plans
• Develop project plan(s) and master integrated program plan
• Coordinate and guide key technical solution and design decisions with all teams.
• Understand work tasks and skills alignment of engagement team members
• Interface with teams on potential collisions and blockers as identified and recommend solutions and maintain ownership
• Provide overall leadership, guidance, and mentorship to client teams through program delivery work
• Continuous integration and coordination among multiple workstreams and maintain alignment with other related and dependent programs.

Qualifications

• Experience in Energy Value Chain is highly desired
• Industries with similar work for wholesale / retail sales workflows in a highly regulated environment will be considered – ex/ Healthcare, CRM workforce management
• Previous experience with AI transformational, software enhancement, software development and migration / transformation activities due to a merger / acquisition preferred
• Previous experience with large scale datacenter migration, backup and recovery, disaster recovery, data migration or datacenter transformation programs nice to have
• Experience working in an Enterprise organization of a large scale. Fortune 100-preferred.
• Candidate should be comfortable operating at the intersection of IT/Business and the ability to communicate to C-Suite
• Experience handing and reporting on large scale budgets of $30MM
• Azure Certification preferred
• Project Management Professional (PMP) Certification preferred
• 10 years of technical project management experience with a focus in large enterprise (F500) orgs
• Background in infrastructure, application, platform technology, and/or technology management
• Passionate about client engagement and creating demonstrable value for clients
• Excellent verbal and written communication skills; strong interpersonal skills
• Excellent collaboration and skilled at leading teams through complex engagements
• Organized and methodical; strong prioritization and multi-tasking skills
• Operates with a propensity for thoughtful action and high output
• Experienced in building relationships with IT executives and decision-makers
• Self-starter and self-directed ability within a fast-paced working environment
• Maintains a broad knowledge and understanding of the current and anticipated future of the technology industry including trends, technologies, products, services, and standards