Receptionist / Administrative Assistant

Solterra Academy provides comprehensive special education for students aged 5 to 22 who require intensive intervention due to severe emotional, behavioral, cognitive, developmental, and/or learning challenges. We are committed to fostering a supportive, developmentally appropriate, and individualized learning environment that promotes each student’s academic growth and personal success.

Are you organized, welcoming, and detail-oriented? Solterra Academy is seeking a Full-Time Administrative Assistant / Receptionist to serve as the first point of contact in our Main Office while providing essential administrative and admissions support. This role is ideal for someone who thrives in a fast-paced, mission-driven school environment and enjoys supporting students, families, and staff.

Schedule: Monday to Friday, 7:00 AM – 3:30 PM (In-Person)
Starting Hourly Rate: $19.00, commensurate with experience

Please note: This position requires a year-round commitment, including both the regular school year and our summer session. We do not offer summer-only employment.

Requirements

• Greet, screen, and direct visitors to ensure a safe and secure school environment
• Answer and route incoming phone calls and respond to routine inquiries
• Accept and distribute mail, packages, and deliveries
• Maintain organization of the mailroom and ensure office forms are stocked
• Collect Attendance, make calls to parents regarding student absences, and enter absence data into the database
• Collaborate with administration to ensure Main Office coverage when needed
• Immediately report student safety concerns or staff misconduct to administration
• Enter initial student referral information into the intake database
• Proof and prepare intake packets and student binders
• Upload referral materials to secure electronic systems
• Scan, fax, and file admissions-related documentation
• Archive completed intake folders according to policy
• Collaborate with HR to maintain accurate staff calendars
• Assist in creating and distributing school-wide event flyers
• Ensure timely communication with families, staff, and transportation partners
• Demonstrate cultural sensitivity and professionalism in all interactions
• Support filing of behavioral incident reports as needed
• Serve as backup for restraint/seclusion data entry when required
• Accurately log documentation and ensure timely submission
• Support Solterra Academy’s mission, vision, and values
• Adhere to all school policies and state/federal regulations

Requirements

• High School Diploma or GED required
• Associate’s or Bachelor’s degree preferred
• 2–3 years of relevant administrative or receptionist experience
• Proficiency in Microsoft Word, Outlook, and Excel required
• Experience in a school or special education setting preferred