Printing and Mail Services Associate

Our client is seeking a Printing and Mail Services Coordinator to join their team! The Printing & Mail Services Associate is responsible for providing timely, accurate, and high-quality on-site print, mail, and office support services. This customer-facing role requires strong attention to detail, excellent customer service skills, and the ability to support multiple operational functions to ensure overall client satisfaction.

• Location: Client Site – Woodridge, DC
• Start Date: ASAP
• Pay Rate: $20 per hour
  
  
  

Responsibilities:

• Provide prompt and professional customer service for all on-site requests.
• Communicate effectively with supervisors regarding potential issues, customer concerns, or service delays.
• Respond promptly to management and client requests via email, phone, text, and verbal communication.
• Assist in developing and maintaining site documentation, including the Site Procedure Guide.
• Participate in cross-functional training to ensure operational coverage during staffing shortages.
• Adapt to changes in site responsibilities or coverage locations based on client or business needs.
  
  
  

Copy / Print Production & Copy Center

• Accurately process and complete print and copy requests in a timely manner.
• Review electronic files for print readiness and perform finishing services such as binding, laminating, punching, collating, and assembling.
• Perform quality control checks prior to delivery.
• Log, track, and report print activity as required.
• Conduct routine equipment upkeep and basic maintenance.
  
  
  

Mail & Courier Services

• Receive, sort, process, and deliver incoming and outgoing mail, courier packages, and USPS mail.
• Track and log accountable items (e.g., FedEx, UPS, Certified Mail).
• Research and route unidentified or misdirected mail.
• Maintain accurate records of mail and courier activity.
  
  
  

Reception & Office Services

• Greet visitors and provide front desk support.
• Answer and route phone calls, take messages, and schedule conference rooms.
• Accept deliveries and assist with meeting setup, including food and beverage arrangements.
• Provide light copy, binding, and equipment support as needed.
  
  
  

File Room / Records Management

• Ensure timely filing of all assigned documents.
• Create, update, and maintain physical and electronic filing systems.
• Support special projects and ensure file rooms remain organized and secure at all times.
  
  
  

Device & Equipment Maintenance

• Perform daily maintenance and basic troubleshooting of reprographic equipment.
• Clear paper jams, clean surfaces, replenish toner, and load paper.
• Record meter readings and maintain service activity logs.
• Escalate unresolved equipment issues to the service department.
  
  
  

Shipping & Receiving

• Process incoming and outgoing shipments and maintain accurate shipping records.
• Verify shipments, obtain required signatures, and retain documentation.
• Operate shipping and receiving equipment and maintain inventory accuracy.
  
  
  

Inventory & Warehouse Support

• Monitor inventory movement and stock levels.
• Assist with physical inventories and identify slow-moving or low inventory items.
• Support warehouse operations, including receiving, packing, labeling, and shipping materials.
• Safely lift and move items weighing up to 50 lbs using appropriate equipment (e.g., pallet jack).
  
  
  

Qualifications:

• High School Diploma, GED, or equivalent experience required.
• Less than one year of related experience preferred.
• Basic computer and technical skills.
• Strong organizational, multitasking, and time-management abilities.
• Excellent customer service and communication skills.
• Ability to work independently with minimal supervision.
• Flexibility to work overtime as needed.
• Ability to obtain and maintain required security clearances.
• Ability to lift up to 50 lbs and perform physical tasks including standing, walking, bending, and reaching for extended periods.
  
  
  

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

Opportunity Awaits.