What are the responsibilities and job description for the Travel and Tour Coordinator position at Solomon Adventures Travel?
Company Description Solomon Adventures Travel is a full-service travel agency that arranges cruises, flights, hotels, car rentals, activities, and event tickets for clients. The agency focuses on creating seamless, customized travel experiences that match each traveler’s preferences and budget. Services range from simple weekend getaways to complex, multi-destination itineraries. Team members collaborate closely with clients to ensure trips are well-planned, enjoyable, and stress-free.
Role Description The Travel and Tour Coordinator is a part-time, remote role responsible for planning and organizing travel arrangements and tours for individual and group clients. Day-to-day tasks include communicating with clients to understand their travel needs, researching and booking transportation, accommodations, and activities, and coordinating guided tours and event schedules. The role involves managing reservations, handling changes or issues promptly, and providing clear itineraries and travel documentation. The coordinator also supports sales efforts by presenting travel options, promoting agency offerings, and maintaining positive client relationships to encourage repeat business and referrals.
Qualifications
Role Description The Travel and Tour Coordinator is a part-time, remote role responsible for planning and organizing travel arrangements and tours for individual and group clients. Day-to-day tasks include communicating with clients to understand their travel needs, researching and booking transportation, accommodations, and activities, and coordinating guided tours and event schedules. The role involves managing reservations, handling changes or issues promptly, and providing clear itineraries and travel documentation. The coordinator also supports sales efforts by presenting travel options, promoting agency offerings, and maintaining positive client relationships to encourage repeat business and referrals.
Qualifications
- Strong customer service and communication skills to support clients before, during, and after their trips.
- Experience with guided tours and event management, including scheduling activities and coordinating logistics.
- Sales skills with the ability to present travel options, upsell services, and close bookings effectively.
- Proficiency with online booking tools, travel platforms, and basic office software.
- Excellent organizational skills, attention to detail, and ability to manage multiple itineraries at once.
- Comfort working independently in a remote environment and managing time effectively.
- Prior experience in travel, tourism, hospitality, or related fields is preferred.
- High school diploma or equivalent required; additional education or certifications in travel or tourism are a plus.