Spa Receptionist

Seasonal (Seasonal)

JOB TITLE:
Spa Receptionist

DIVISION:
Spa

REPORTS TO:
Spa Supervisor

LOCATION:
Solitude Mountain Spa/The Inn

CLASSIFICATION:
Full or Part Time/Seasonal/Hourly

POSITION:
The Spa Receptionist is responsible for initial customer interactions, including answering calls and emails, welcoming clients to the spa, scheduling appointments, and ensuring that lobby facilities are presented in a clean and professional manner.

Specific Job Requirements

• Excellent customer service
• Professionalism
• Dependable, self-motivated, and punctual
• Knowledge of office equipment
• Basic knowledge of computer operation
• Proficient in math
• Basic accounting skills
• Multitasking
• Ability to stand for up to 8 hours per day
• Ability to perform light lifting tasks (up to 20 lbs)
• Available weekends and holidays

Job Duties And Responsibilities

• Responsible for opening the spa each morning
• Responsible for ensuring treatment rooms are in order for the day's appointments
• Responsible for ensuring the lobby is prepared for customers
• Responsible for processing linens and towels
• Tea and beverage preparation for clients
• Answer incoming calls and emails
• Schedule appointments and coordinating with therapists
• Greet clients, sell retail and gift certificates
• Take payment (cash, credit cards, package vouchers, room charges

Perks Of Working Here
Work & Play in the Mountains:

• Embrace the stunning Wasatch Mountains.
• Connect with fellow mountain enthusiasts.

Benefits

• Access to select Alterra Mountain Company Destinations.
• Free Solitude season pass for you and eligible dependents.
• Discounts on solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.

Other Perks

• Comprehensive medical, dental, vision, and life insurance for eligible employees
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through Employee Assistance Program.