What are the responsibilities and job description for the Concierge position at Solera Senior Living?
Be the Heart of Our Community – Concierge at Edgeworth Park
Love making a difference in the lives of seniors?
8:00AM - 2:00PM OR 2:00PM - 8:00PM
At Edgeworth Park at New Town, our Core Values—Compassion, Commitment, Communication, Creativity—guide every decision we make, creating a warm, welcoming environment for residents, guests, and team members. We’re looking for a friendly, service-driven Concierge to be the first smiling face everyone sees, ensuring every interaction is meaningful and memorable.
What Solera Offers You
Love making a difference in the lives of seniors?
8:00AM - 2:00PM OR 2:00PM - 8:00PM
At Edgeworth Park at New Town, our Core Values—Compassion, Commitment, Communication, Creativity—guide every decision we make, creating a warm, welcoming environment for residents, guests, and team members. We’re looking for a friendly, service-driven Concierge to be the first smiling face everyone sees, ensuring every interaction is meaningful and memorable.
What Solera Offers You
- A growing company with opportunities for advancement
- Immediate pay options – no more waiting for payday
- Tuition reimbursement
- Comprehensive medical plan (including discounted gym memberships)
- Dental, vision, life, and disability benefits
- 401(k) plan
- Paid holidays and time off
- Perks, discounts, and Employee Assistance Program
- Greet and assist residents, families, and visitors with warmth and professionalism
- Answer and route phone calls promptly using the community’s greeting standard
- Handle mail distribution, filing, and basic correspondence
- Maintain accurate referral, mailing, and customer information lists
- Assist with move-in processes and data entry
- Escort guests as needed and provide non-confidential information about the community
- Support special events, from setup to breakdown
- Ensure a safe and secure environment, following established safety standards
- Present a polished, professional image at all times
- Previous customer service or receptionist experience preferred
- Proficiency with basic office equipment and computer applications
- Excellent verbal and written communication skills
- Friendly, courteous, patient, and able to stay calm under pressure
- Compassion and genuine care for older adults and their families
- Strong organizational skills with the ability to handle multiple priorities
- Ability to work collaboratively as part of a team
- Must receive the annual flu vaccine (medical/religious exemptions allowed)
Salary : $15 - $17