Medical Secretary

UR Medicine Finger Lakes Health

Waterloo, NY

PER DIEM BASIS

Join our team as a Medical Secretary and help create a welcoming, positive experience for our patients! We are seeking a dependable, organized, and customer-focused professional to support daily medical office operations and ensure patients receive efficient, compassionate service.

Key Responsibilities

• Answer incoming calls, greet and register patients, and schedule appointments.

• Maintain patient records, complete electronic filing, and process routine medical record requests.

• Enter and update patient demographic information in the electronic medical record (EMR).

• Obtain required treatment, billing, and consent signatures.

• Assist with pre-visit planning and support daily practice workflows.

• Introduce new patients to the patient-centered medical home model and explain how to access their care team during and after office hours.

• Perform additional clerical and administrative duties as assigned.

Make a Difference in Patient Care

Become part of a team dedicated to helping patients navigate their healthcare experience. If you enjoy working with people, staying organized, and supporting quality patient care, we encourage you to apply!

Qualifications

Required:

• High school diploma or equivalent.

• At least one year of office experience, including clerical or receptionist duties.

• Strong computer, typing, spelling, and organizational skills.

• Ability to manage workloads, meet deadlines, and perform effectively in a fast-paced environment.

• Excellent communication and customer service skills when interacting with patients, physicians, staff, and visitors.

Preferred:

• One year of medical office experience.

• Medical terminology coursework.

• Experience with coding procedures.

• Customer service, hospital, or related medical practice training experience.