What are the responsibilities and job description for the Fine Dining Hostess position at SoLa?
Job Summary
We are seeking an energetic and polished Fine Dining Hostess to create an exceptional first impression for our guests. As the welcoming face of our upscale restaurant, you will be responsible for greeting guests with warmth and professionalism, managing reservations, and ensuring a seamless flow of seating and guest relations. Your enthusiasm and attention to detail will set the tone for a memorable dining experience, fostering guest satisfaction and loyalty from the moment they arrive. This role offers a dynamic environment where hospitality, communication skills, and a passion for service come together to shine.
Responsibilities
- Greet guests promptly with a friendly, professional demeanor, ensuring they feel valued from arrival.
- Manage reservation bookings efficiently using a personalized system, and coordinating seating arrangements to optimize flow.
- Maintain an organized waitlist and communicate wait times clearly to guests while providing updates as needed.
- Assist guests with seating preferences, special requests, and provide menus while answering any questions about the restaurant’s offerings.
- Collaborate closely with servers and kitchen staff to ensure smooth service transitions and guest satisfaction.
- Handle guest inquiries over the phone with excellent phone etiquette, providing accurate information and reservations assistance.
- Uphold high standards of guest relations by addressing concerns promptly and professionally, enhancing overall guest experience.
Experience
- Prior host/hostess experience or serving experience in a fine dining or upscale restaurant environment is absolutely required. Alternatively, reception experience at an upscale salon or spa may also qualify you.
- Strong background in food service and hospitality roles that involve guest interaction and customer service excellence.
- Excellent communication skills, including clear verbal expression and attentive listening, are essential for success in this role.
- Knowledge of serving protocols, hotel guest services, and maintaining professional phone etiquette will help deliver top-tier guest relations.
- A genuine passion for hospitality combined with a polished appearance will enable you to thrive in this lively setting. Join us as a Fine Dining Hostess where your vibrant personality and dedication to service will elevate every guest’s experience!
Pay: $12.00 - $18.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $12 - $18