What are the responsibilities and job description for the Crisis & Incident Management Consultant position at SOHO Square Solutions?
Job Description:
Job Title: Crisis & Incident Management Consultant
Location : New York, NY (Onsite)
Type: Contract
Job Description:
General Overview
We are seeking an experienced Enterprise Resilience consultant to provide targeted, execution-focused support across a visible and high-priority initiative. This role is designed to accelerate delivery against a critical enterprise resilience effort supporting Crisis & Incident Management enhancements.
This is not a steady-state program management role. The successful candidate will be expected to operate in a fast-paced, cross-functional environment, delivering tangible outcomes within defined timelines.
Key Responsibilities
Crisis & Incident Management
- Support execution of a structured enterprise Crisis & Incident Management enhancement roadmap across business, technology, and corporate functions.
- Translate roadmap milestones into actionable workplans and drive delivery to defined timelines. Ability to shape concepts and effectively incorporate into plans and selected approaches.
- Track and report progress against defined milestones, identifying risks and delays.
- Coordinate across multiple workstreams to ensure alignment and timely delivery of outputs.
- Develop and refine key deliverables, including operating models, governance frameworks, and response procedures.
- Synthesize stakeholder input into clear, actionable documentation and recommendations.
- Support preparation of materials for senior leadership updates and decision-making forums
- Strong project management skills and ability to partner with senior leaders across business lines.
- Assist in resolving execution challenges and removing blocks across teams.
Required Qualifications
- 9–10 years of experience in crisis & incident management with a strong focus on execution and delivery.
- Demonstrated experience supporting or executing crisis/incident management processes in complex, cross-functional environments.
- Proven ability to translate strategic roadmaps into executable workplans and drive delivery against defined timelines.
- Strong experience coordinating across business, technology, and corporate functions to deliver against shared objectives.
- Experience developing and refining Crisis & Incident Management frameworks, governance structures, and response procedures.
- Ability to track execution progress, identify risks, and proactively resolve delivery blockers.
- Strong stakeholder management skills, including engagement with senior leadership and cross-functional teams.
- Excellent written and verbal communication skills, including development of executive-level materials and reporting.
- Ability to operate effectively in fast-paced, high-pressure environments with shifting priorities.
Preferred Qualifications
- Experience supporting or enhancing enterprise Crisis & Incident Management programs in large, complex organizations.
- Experience in financial services or other highly regulated environments.
- Familiarity with crisis simulation exercises, incident response coordination, or real-event support.
- Experience working with or aligning resilience frameworks (e.g., NIST, ISO 22301, FFIEC) in a practical, implementation-focused capacity.
Key Competencies
- Analytical and detail-oriented
- Solution-focused mindset
- Strong stakeholder engagement skills
- Ability to work independently
- Comfort working under pressure
Salary : $85 - $90