Administrative Support Associate - Field Compensation

Administrative Support Associate - Field Compensation / Administrative & Operations Support / Contract / Syracuse, NY (Hybrid) 13202

Our client is a leading financial services and wealth management organization. Based out of Syracuse, NY, they are looking to hire an Administrative Support Associate - Field Compensation on a contract-to-hire basis.

This is an excellent opportunity for someone looking to build a career within financial services operations while gaining exposure to compensation administration, advisor support, and back-office processes. The team is seeking a highly organized and detail-oriented professional who enjoys working in a fast-paced environment and takes pride in delivering exceptional internal customer service. You'll have the opportunity to develop valuable operational experience, work closely with multiple business partners, and contribute to critical functions that directly impact advisor satisfaction and business performance. With potential for extension or full-time conversion, this role offers strong long-term growth potential for candidates looking to establish themselves within a respected organization.

Contract Duration: 7 Months (with potential extensions and/or conversion to full-time)

Required Skills & Experience

• 2-year or 4-year college degree
• Previous administrative, clerical, customer service, or operations experience
• Strong attention to detail and organizational skills
• Ability to handle confidential information with discretion
• Proficiency with Microsoft Outlook, Word, Excel, and Teams
• Strong written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Ability to work independently and collaboratively within a team

Desired Skills & Experience

• Experience supporting a shared mailbox or service desk environment
• Experience processing checks, payments, or financial documents
• Experience with scanning, imaging, and electronic document management systems
• Experience within financial services, operations, payroll, commissions, or compensation environments
• Strong data entry and record management experience
• Process improvement mindset and ability to support special projects

What You Will Be Doing

Tech Breakdown

• Microsoft Outlook, Excel, Word, and Teams
• Shared mailbox/service desk tools
• Electronic document management and imaging systems
• Internal compensation and payment tracking systems
• Data entry and reporting tools

Daily Responsibilities

• Monitor and triage inquiries received through the Field Compensation shared mailbox
• Route requests to appropriate team members and assist with service-level tracking
• Support customer service and advisor-facing administrative activities
• Receive, sort, distribute, and process incoming department mail
• Log, track, and document commission-related correspondence and manual checks
• Prepare outgoing mail and overnight deliveries
• Scan, upload, index, and electronically file compensation-related documents
• Maintain departmental records and assist with document retrieval requests
• Perform data entry, spreadsheet updates, reporting, and tracking activities
• Assist with special projects, process improvement initiatives, and department-wide operational support

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.