Epic Analyst (Cupid)

Software Guidance & Assistance, Inc., (SGA), is searching for a Cupid Analyst for a Contract assignment with one of our premier Healthcare clients in San Francisco, CA .

Responsibilities :

• The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines. They work under the direction of the Team Lead and/or Manager to configure, build & install applications. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the application.
• The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt to use of the technology solutions.
• Involves the design, building, testing, and implementation of clinical application systems.
• Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs.
• Works with clinicians to create or adapt written protocols.
• Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis.
• May provide customer service, troubleshooting, and maintenance

Required Skills:

• Cupid certification and a strong Cupid background (implementation as well as support)
• Also required to be certified in Radiant and will help support the on-call rotation for both applications.
• Epic Cupid and Radiant certifications.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
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