What are the responsibilities and job description for the Content Strategist position at Software Guidance & Assistance?
Job Details
Software Guidance & Assistance, Inc., (SGA), is searching for a Content Strategist for a contract assignment with one of our premier SaaS clients in San Francisco, CA . Also open to remote candidates, preferably in PST.
We are looking for a Content Strategist to shape clear and supportive copy throughout an AI-enhanced learning environment for students. This role focuses on creating intuitive microcopy, prompts, explanations, and guidance that help learners stay focused, build confidence, and understand each step of their workflow. In addition to shaping the voice and UX writing patterns, this role will also support production workflows - helping bring content into our tools, coordinating assets with designers, and ensuring high-quality execution across surfaces.
Responsibilities:
Required Skills:
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
We are looking for a Content Strategist to shape clear and supportive copy throughout an AI-enhanced learning environment for students. This role focuses on creating intuitive microcopy, prompts, explanations, and guidance that help learners stay focused, build confidence, and understand each step of their workflow. In addition to shaping the voice and UX writing patterns, this role will also support production workflows - helping bring content into our tools, coordinating assets with designers, and ensuring high-quality execution across surfaces.
Responsibilities:
- Develop voice, tone, and content patterns that guide students through tasks and AI interactions.
- Write and structure microcopy, tooltips, instructional copy, CTAs, UX and UI copy, prompts, and learning guidance.
- Ensure clarity, accuracy, and alignment of copy and voice across all product surfaces.
- Collaborate with product, design, and research teams to refine messaging based on user insights.
- Build scalable content systems that work across global regions and grade levels.
- Support production workflows to ensure copy is implemented accurately and consistently.
Required Skills:
- Minimum 5 years of experience Experience with content strategy or UX writing in complex digital products.
- Ability to design content for AI interactions and student-centered workflows.
- Strong collaboration skills and a clear, approachable writing style.
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.