What are the responsibilities and job description for the Background Screening Agent position at Software Guidance & Assistance?
Software Guidance & Assistance, Inc., (SGA), is searching for a Background Screening Agent for a contract assignment with one of our premier investment management clients in Wilmington, DE. This is a hybrid role with 4 days per week onsite.
The ideal candidate will have experience in HR Operations, onboarding, background screening, employee compliance, or a similar operational environment where attention to detail, process adherence, and strong judgment are critical. This team manages a high volume of sensitive and regulated work, so candidates should be comfortable working within established controls while maintaining a strong client service mindset.
Required Skills:
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy. #LI-JG1
The ideal candidate will have experience in HR Operations, onboarding, background screening, employee compliance, or a similar operational environment where attention to detail, process adherence, and strong judgment are critical. This team manages a high volume of sensitive and regulated work, so candidates should be comfortable working within established controls while maintaining a strong client service mindset.
Required Skills:
- Experience managing background screening, onboarding, compliance, verification, or other employee lifecycle processes.
- Strong attention to detail and the ability to accurately handle high-volume, process-driven work.
- Sound judgment when reviewing information, identifying risks, and escalating appropriately.
- Excellent communication skills and the ability to work directly with candidates, employees, and stakeholders.
- A continuous improvement mindset and examples of streamlining processes or improving the user experience.
- Experience working in complex or highly regulated environments where confidentiality and documentation are important.
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy. #LI-JG1
Salary : $33