Content Strategy & Governance Program Manager

Software Guidance & Assistance, Inc., (SGA), is searching for a Content Strategy & Governance Program Manager for a CONTRACT assignment with one of our premier SaaS clients. This position is hybrid in Denver, CO with 3 days per week onsite. Will also consider candidates in Lehi, UT and San Francisco, CA.

We're seeking a strategic, creative, and process-driven Program Manager to join the Adoption Marketing team as a contractor. In this role, you'll focus on building and operationalizing a new content governance program for the Adobe Experience League platform - the central learning hub for enterprise customers. You will help develop scalable governance frameworks, implement new workflows and best practices for content authors, and create resources and enablement programs designed to elevate the content experience across all of Experience League.

In this 12-month contract role, you'll report to the Senior Adoption Marketing Manager and collaborate closely with internal teams, such as Product Management, Data & Analytics, and various Content Authoring groups.

Responsibilities :

• Support the development of scalable governance frameworks and help implement new workflows for content authors across technical and non-technical teams.
• Create internal resources and enablement to ensure consistent, high-quality, and measurable content.
• Partner in driving adoption of governance practices and enablement across authoring teams through training and onboarding.
• Lead governance committee meetings by organizing agendas, guiding discussions, sharing notes and recordings, and tracking follow-up actions.
• Research and apply industry best practices for content governance, GEO & SEO discoverability, and digital content strategy, updating author resources as needed.
• Use data and insights to continuously refine authoring guidelines and best practices, ensuring content effectiveness and discoverability.
• Collaborate closely with Product Management, Data & Analytics, and Content Authoring groups, proactively managing stakeholders and optimizing processes for scale and impact
  
  

Required Skills :

• 4 years of experience in program management, content strategy/governance, or digital marketing.
• Bachelor's degree or equivalent experience.
• Proven ability to lead complex projects from strategy through execution, with a track record of designing and operationalizing scalable processes and workflows.
• Strong research skills and ability to stay current with best practices in content governance, digital content strategy, and SEO/GEO discoverability.
• Experience with workflow automation tools (e.g., Workfront, JIRA), wiki platforms, and/or documentation systems.
• Familiarity with content analytics tools such as Adobe Analytics, Customer Journey Analytics, and/or ContentSquare is a plus.
• Excellent writing and interpersonal skills, able to engage with technical and non-technical stakeholders.
• Flexible, can-do outlook, with the ability to manage multiple projects and stakeholders in a dynamic environment.
  
  

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.